Reviews
RBM’s has an friendly and inviting culture.
RBM’s has an friendly and inviting culture. We have purchased multiple cars from Ms. Moss and RBM. She is very personable and goes above and beyond finding the perfect car for our family. We shop at RBM specifically to do business with Ms. Moss. We trust her and she delivers amazing customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, MB, for the wonderful review! We are so glad that Gwen went above and beyond to help you find your dream Mercedes-Benz! If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
very professional very attentive highly recommended very
very professional very attentive highly recommended very knowledgeable the staff was very polite overall a very great experience will do it all over again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mannie 2185, for the wonderful review. We truly appreciate you taking the time to share your experience with us. We are so glad that Bill was able to provide you with a great buying experience. Your 100% satisfaction is our priority! Congratulations! Sincerely, RBM of Alpharetta
Bill Favini is the best.
Bill Favini is the best. If you want to have a great experience at a dealership, he is the man to take care of you and your family's needs. The dealership at RBM is also unmatched in quality of service. Having owned other luxury brands I can tell you other service departments cant hold a candle to these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Steve, for your kind words about RBM of Alpharetta. We are truly delighted that Bill could meet all of your needs. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta
Juwan is great consultant and I will continue to buy from
Juwan is great consultant and I will continue to buy from him. Thank you for your service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ahmad! Juwan is an excellent salesman and we are delighted to hear that he was able to provide you with the best buying experience possible. We hope that Juwan and the rest of our dealership can continue to delight you. Best wishes, RBM of Alpharetta
Royce Worley was attentive to my concerns and questions
Royce Worley was attentive to my concerns and questions during the entire process. Having to purchase my vehicle and ship it to me was a whole new experience for me and Royce made it easy every step of the way and made sure I was completely comfortable conducting this transaction from far away. Thank you for your excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rob, for taking the time to share your experience with us. We truly appreciate your kind words. We are so glad to hear Royce provided you with the easy and comfortable buying experience you deserve. We hope that Royce and the rest of our dealership can continue to delight you. Best wishes, RBM of Alpharetta
Just bought a vehicle from RBM and had a great
Just bought a vehicle from RBM and had a great experience. Kyle Edson was a pleasure to deal with. We have been a Lexus family for many years but no more. One of the best experiences I’ve had buying a car. Best place to buy a car in my opinion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Foolsonstools! Kyle is a wonderful asset to out team here at RBM of Alpharetta and we are delighted to hear that he provided you with a professional and engaging buying experience. Congratulations on your new Mercedes-Benz and we look forward to seeing you again for service. All the best, RBM of Alpharetta
Great experience working with John on purchasing my
Great experience working with John on purchasing my leased vehicle. He answered every question (and I had a lot of them) very quickly and even called several times to clarify anything I didn't quite understand. His guidance made what could have been a stressful process very smooth and easy. I would recommend RBM to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, ClaudiaMB! We are so thrilled to hear that John was able to go above and beyond for you. We always aim for your 100% satisfaction and we do what we can to make the buying experience the best it can be. Sincerly, RBM of Alpharetta
Kyle Edson was instrumental in helping guide us to the
Kyle Edson was instrumental in helping guide us to the right decision on a car! He was professional & made the experience very pleasant!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Donna! We are thrilled to hear that Kyle provided you with the excellent buying experience you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Juwan was great and super knowledgeable about the car!
Juwan was great and super knowledgeable about the car! Great attention to details. We ended up buying the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! Juwan is an excellent salesman and we are thrilled to hear that he was able to provide you with the experience you deserve. We thank you for taking the time to share you experience with us. Happy driving, RBM of Alpharetta
"5 Stars" RBM of Alpharetta truly a "5 Star" dealership
"5 Stars" RBM of Alpharetta truly a "5 Star" dealership from sales to delivery. The upfront honesty, customer service and dedication from Kyle Edson, Sale and Leasing, was "nothing less" of professional. Thank you Kyle, for going above and beyond while selling me my "Coupe Light Sport” 450 it was an awesome buying experience! RBM of Alpharetta has definitely gained my loyalty because of you and I will certainly purchase again. The customer service just didn't stop with Kyle. The Financial and Service Manager Roberto Manzur, was very professional, comprehensive and on point of what was negotiated for the final sale. At delivery I was greeted by the delivery concierge Martin, who ensured all innovative and technology features were setup. Finally my purchase experience was clear. concise and with no pressure and for that RBM of Alpharetta and Kyle Edson "5 stars"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car