Reviews
Purchased my BMW from him 4years ago from Mr.
Purchased my BMW from him 4years ago from Mr.Suh. He told me he's at RBM Mercedes. He found a right Mercedes for me. Great service and sales.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mzzheng, for the wonderful review. We are pleased to hear that Tommy took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta
A great experience from the minute we walked in the door.
A great experience from the minute we walked in the door. Everyone bent over backwards to accommodate us. From Vadim to Lisa to Martin probably the best experience of buying a new car we’ve ever had. And to underscore that, this is our 9th Mercedes. We would be remiss if we did not as single out Vadim as a top flight Sales Consultant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rich, for the kind words about RBM of Alpharetta. We're delighted to hear that Vadim took excellent care of you, and made you feel welcomed. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
My family has purchased several vehicles from RBM
My family has purchased several vehicles from RBM Alpharetta over the pat few years, and Kyle has always been our person. He is a great listener, and always wants what we want and never pushes a sale. His knowledge of Mercedes cars is vast, and his support continues even after the sale. He is an exceptional representative for Mercedes, and as long as he is there, we will keep coming back:) Martin showed me all of the features of the car, and even let me record him! He was so patient and informative and knew everything there was to know about the car. He gave me his number to call anytime I have questions. I felt very comfortable with the car after meeting with him. Love the cars, the people, the service and the professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Terri for your loyalty and business! We hope that Kyle and the rest of our dealership can continue to delight you. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Mark was knowledgeable and worked with us nicely into
Mark was knowledgeable and worked with us nicely into getting our GLS. It was a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Bobby! We are thrilled to hear that Mark provided you with the high-quality experience you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
From the moment I walked in the door and throughout my
From the moment I walked in the door and throughout my purchase, I was treated with the highest level of hospitality. The fact that I purchased an older model did not affect the treatment I was shown. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mary, for the wonderful review. We are pleased to hear that Vadim and the whole team at RBM of Alpharetta took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharett
Can you say "superior customer service"?
Can you say "superior customer service"? Well, you can if you've leased or purchased a car from KYLE EDSON at RBM of Alpharetta. I believe this is the 6th (or 7th?) vehicle we've leased at RBM and it's directly due to the incredible service we always get from Kyle. I've leased/purchased a lot of cars in my life, but I haven't had the need to visit another dealership since I started trading with Kyle. If you're even thinking about buying or leasing a Mercedes, you owe it to yourself to go to RBM of Alpharetta and ask for Kyle Edson. I will also say that everyone at that dealership, from the service techs to the finance people, are superior in every way. It's just a pleasure doing business with RBM of Alpharetta. And did I mention that you need to ask for Kyle Edson? Yeah, I thought so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Hal, for your loyalty and business! We're delighted to hear that Kyle took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new Mercedes-Benz, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Martin was amazing with going over features of my new
Martin was amazing with going over features of my new GLE. He is a tremendous asset to RBM. He would make an excellent sales rep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juwan ashields was very helpful and professional.
Juwan ashields was very helpful and professional. Very willing to look at options for used cars in the area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, vpmarchione! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Juwan took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta
They were very helpful throughout my purchase.
They were very helpful throughout my purchase. Love the whole experience. They answered all of my questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mohamed, for your kind words! We are delighted to hear Mark as well as the entire team at RBM of Alpharetta gave you the high-quality buying experience you deserve. If you have any other questions or concerns regarding your new vehicle, please let us know! Congratulations and happy driving! All the best, RBM of Alpharetta
I drove from North Carolina to purchase a car from David
I drove from North Carolina to purchase a car from David Wang. This Mercedes has to be my 6 or 7 car that I purchased from David. He is a Fair and Honest associate. Thanks David. Annette
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Annette! We really appreciate the kind words, and thank you for your loyalty and business. We're delighted to hear David and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta