Reviews
Jeff Twiggs, my salesperson was fantastic. He made...
Jeff Twiggs, my salesperson was fantastic. He made purchasing my first Mercedes a great experience. Great car. Great experience. We are now fans of RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pw1844, for your kind words about RBM of Alpharetta! We are thrilled that Jeff could provide you with a fantastic buying experience. We want to congratulate you on your new car and please let us know if we can help with any concerns you may have. Happy driving, RBM of Alpharetta
Due to COVID my husband and I built what we would like to...
Due to COVID my husband and I built what we would like to have in a new car online and RBM of Alpharetta, Reza, brought not only 1 car to our home but went back to RBA and drove out another car for us to look at. Customer service was much better than BMW or Range Rover, which were the cars we were also looking at. For me, that tipped the scales. This was our 5th Mercedes Benz and the last 3 we bought at RBM of Alpharetta. Love the customer service from everyone there including the service department. Thank You All!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and business! We hope that Reza and the rest of our dealership can continue to delight you. We want to congratulate you on your new car purchase! Please let us know if we can resolve any concerns you may have. Your 100% satisfaction is our priority! Happy driving, RBM of Alpharetta
My salesman Rich Alder went above and beyond in finding...
My salesman Rich Alder went above and beyond in finding me the car I wanted. He worked with me over several weeks until he found my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Karenalphr! We are thrilled to hear that Rich provided you with the high quality service you deserve. We congratulate you on your new car and wish you all the best! Happy driving, RBM of Alpharetta
Satisfied customer
David Wang made our new car purchase a most pleasant one! Very knowledgable of MB products. "Reads" his customers very well and adjust his side of the process accordingly. Professional, knowledgable, high level of customer service. Kudos to Diane Evans and Lisa Brennan for their expertise and excellent customer service in their respective areas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are delighted that David, Diane, and Lisa could provide an excellent service. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be! Congratulations on your new car purchase. We wish you the best! Happy driving, RBM of Alpharetta
Very professional all around enjoyed my visit everyone...
Very professional all around enjoyed my visit everyone was nice. They answered all my questions and meet some of my demands. Overall I was happy with the end result.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Manny! We truly appreciate the wonderful review about our dealership. We hope to be able to continue to provide you excellent service on any future visits. We wish you all the best! Happy driving, RBM of Alpharetta
RBM Alpharetta was top notch from start to finish! All of...
RBM Alpharetta was top notch from start to finish! All of my questions were answered from the time I started looking online, to the time the car was purchased! Jeffrey was extremely kind and helpful. He was not pushy, and let me explore all the options without feeling pressured which is rare for a salesman. I found the car of my dreams, and I am so happy I chose RBM Alpharetta!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John provided first class service- a true professional....
John provided first class service- a true professional. From test drive to delivery the experience was relaxed and respectful of my time. A customer first perspective.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, JR! We are thrilled that John was able to provide you with an outstanding buying experience. We strive to do what we can to make the buying experience the best it can be. We congratulate you on your new car! Happy driving! Sincerely, RBM of Alpharetta
RBM and Alpharetta consistently provide excellent...
RBM and Alpharetta consistently provide excellent service, and I was not disappointed. I called my service connection, Steve Byrd, who put me in line for a concierge service for a minor issue, and I was out in an hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mactheknife! We are delighted to hear that Steve was able to provide excellent service you deserve. We hope Steve and the rest of our dealership can continue to provide wonderful experiences. We wish you all the best! Sincerely, RBM of Alpharetta
Outstanding
18 years of ownership of my E-430 and Steve Byrd has been my service advisor for 16 of those years. You do business with people that take care of you Steve Byrd does this every time . RBM and Steve outstanding service and value.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, WTA2018! We are thrilled to hear that Steve provided you with the outstanding service you deserve. Thank you for taking the time to share your experience with us. Your 100% satisfaction is our priority! We wish you all the best! Happy driving, RBM of Alpharetta
This was a seamless lease experience. Kyle made it simple...
This was a seamless lease experience. Kyle made it simple and easy. No extra time was wasted haggling back and forth. Kyle is exceptional and will definitely purchase or lease again from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Customer1680! We are delighted to hear that Kyle provided you with an excellent buying experience. Please let us know if we can help with any concerns you may have. We wish you all the best! Happy driving, RBM of Alpharetta