Reviews
You can definitely feel like brand essence of Mercedes...
You can definitely feel like brand essence of Mercedes "The Best or Nothing" when you go to RBM of Alpharetta. It was an exceptional experience being it was my first time going to a Mercedes Benz dealership. I walked out with a showroom car! My very first Benz and I couldn't be happier. A big thanks to Mark Higgs. He made the process enjoyable and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Vy! We appreciate the kind words about RBM of Alpharetta and we are thrilled to hear that Mark provided outstanding service on your visit. We want to congratulate you on your new purchase and we hope to see you soon for service. We wish you all the best! Happy driving, RBM of Alpharetta
Today we visited RBM and had an exceptional experience...
Today we visited RBM and had an exceptional experience while purchasing a 2017 Certified E Class Mercedes Benz. Jeff Twiggs was one of the most curious and helpful sales people we have ever worked with at a dealership. Lisa in finance was also a delight to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Don.saylor46! We are so thrilled to hear that Jeff took excellent care of you on your visit and provided you with a great buying experience. We do all that we can to make the buying experience the best it can be. If you have any concerns or questions on your 2017 E-class, please let us know. We wish you all the best! Happy driving, RBM of Alpharetta
It all starts up front with Mary Brown....first face you...
It all starts up front with Mary Brown....first face you see when you walk through the door!!!!!!! Mary puts you in a great mood with her warm welcome. My buying experience with Jeff Twiggs was fantastic. Jeff is very personable and informative at every level of the process. Working with Jeff, the transaction was smooth and pressure free. Finally, Tom Ahern led me through a quick and stress free finance process. Top shelf all around!!! Good people at RBM of Alpharetta!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Bobby! We really appreciate the kind words about our team at RBM of Alpharetta! We are thrilled that Jeff, Mary, and Tom could make your overall experience fantastic. We do what we can to make the buying experience the best it can be. Congratulations on your new purchase! We wish you all the best! Happy driving, RBM of Alpharetta
I would like to say that my experience with RBM of...
I would like to say that my experience with RBM of Alpharetta was a great one. Especially our sales person Mr. Higgs. His approach and understanding to my concerns were very well received. I must say that his knowledge of the vehicle's played a big part in purchasing my vechicle. Thanks very much Florence & Kenneth Campbell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Flomcamp, for your kind words about RBM of Alpharetta. We are so delighted to hear that Mark was very informative and provided a great buying experience. We want to congratulate you on your new car, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta
We just had a great experience with Kyle at RBM of...
We just had a great experience with Kyle at RBM of Alpharetta. He was very easy to talk to and really made you feel comfortable asking questions. From the test drive to delivery of the car he was just exceptional... He is definitely our go to guy at RBM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tony! We are so glad to hear that Kyle went above and beyond during your buying experience! We do all that we can to make the buying experience the best it can be. Please do not hesitate to contact us if you have any concerns regarding your new car. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Dan Berry and Neil Turry were absolutely a pleasure to...
Dan Berry and Neil Turry were absolutely a pleasure to deal with. I would highly recommend them to anyone. Ask for Dan, he's your man!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Creg. We are thrilled that Dan took excellent care of you on your visit and we want to congratulate you on your new car! Your complete satisfaction is our priority! Happy driving, RBM of Alpharetta
John was very helpful in finding the car I wanted - going...
John was very helpful in finding the car I wanted - going so far as to bring it in from a dealership in Va. Everyone at the dealership with whom we have interacted thus far have been very nice and great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jeandan08! We are thrilled that John provided you with an excellent buying experience. Your 100% satisfaction is paramount to us. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
Excellent experience at RBM of Alpharetta!! Mark Higgs is...
Excellent experience at RBM of Alpharetta!! Mark Higgs is an exceptional professional and is extremely knowledgeable of the Mercedes Brand. I would recommend this dealership everytime. This is my first Mercedes purchase and I could not be more satisfied. Thank you to Mark and the team at RBM of Alpharetta!! Amazing....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Pbredwood223. We appreciate the kind words about RBM of Alpharetta. We're thrilled to hear that Mark could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We congratulate you on your new car! We wish you the best, and happy driving! Sincerely, RBM of Alpharetta
Great experience at RBM—bought certified pre-owned GLC....
Great experience at RBM—bought certified pre-owned GLC. Worked with Kyle, who did a great job listening to our wants and helping us find the right vehicle for us. Knowledgeable without being pushy and very patient. Buying process was smooth and transparent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Kyle A. for the kind words about RBM of Alpharetta. We're thrilled to hear that Kyle took excellent care of you. If there is anything we can do with regards to your GLC, please, let us know. We will be more than happy to resolve any concerns that you may have. We do all that we can to make your experience with RBM of Alpharetta the best it can be. We wish you all the best, and happy driving! Sincerely, RBM of Alpharetta
We are so pleased to have received exemplary customer...
We are so pleased to have received exemplary customer service and professionalism from Mr. Mark Higgs. We have been MB customers for decades but were completely thrilled to have been able to work with Mark. He took the time to explain the different classes of cars and their features and helped us come up with the perfect fit. He even came by to drop off a loaner while he had an extra feature added to our new vehicle. We could not be more pleased and we plan to keep him as our sales representative for all of our future purchases. Hats off to RBM of Alpharetta for employing such talent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, GJRMRJ! We appreciate the kind words about Mark and RBM of Alpharetta. We are thrilled to hear that Mark went above and beyond to make your overall experience great. We do all that we can to make your buying the best it can be. We want to congratulate you on your new purchase, and we wish you all the best. Happy driving! Sincerely, RBM of Alpharetta