Reviews
Outstanding Experience
We had an amazing experience @ RBM Alpharetta. Vadim and his team were outstanding from beginning to end. I would definitely recommend this dealership as they pay so much attention to detail. Love my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much, Valerie! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Vadim and the team took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta
Customer for Life!
I had totaled my 2013 C-250 and needed another car. After using my insurance car buying option, Ramona contacted me immediately, asking about my family’s safety after the wreck and how she could help. I was able to secure an incentive of $1750 from my insurance, but it was due to expire before I received the money for my previous car. At RBM, I met Reza, who assisted me in choosing a 2018 C-300 on hold. Later, I scheduled an appointment with Ramona to finalize the paperwork and set up my mbrace. Lisa talked us through the purchase, as well as any extra warranties and support that I felt I needed. She also was able to refund a $1248 from my previous warranty! Elizabeth did a great job with her tutorial on utilizing all the features in the vehicle. Such wonderful personalized service, especially with Ramona expediting my purchase! And, after figuring in an additional service and refund, my new 2018 C-300 cost $2136 than my 2013 C-250!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Reza and Ramona took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Fantastic
We are highly satisfied with our new Mercedes GLE 350. Thank you Jeff for making this purchase go so smoothly. Everyone we felt with At this dealership was highly professional and courteous. Thank you RBM Alpharetta we will recommend you to all our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike. We really appreciate the kind words and thank you for your business. We're delighted to hear Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Amazing
Best experience I have ever had at a dealership! Kyle was knowledgable and low pressure, which is a must for me! We will definitely be back for our next mercedes purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business! We hope Kyle and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta
A wonderful experience!
We had a world class experience dealing with Kyle Edson and RBM. We drove 600 miles to deal with Kyle. I recommend Kyle to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Excellent Customer Service and Experience
I went to RBM to purchase a vehicle I found on the website that was a trade-in. Upon arrival I was greeted by several members of the staff and immediately felt comfortable. Andy Sayers was the person who helped me from initial test drive all the way to finalizing my purchase. While I was nervous this would be a painful and stressful car buying process, Andy made it simple and low pressure. I would highly recommend going to RBM and working with Andy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, Megan H. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Professional staff made for a pleasant buying experience
In the days of high pressure sales environment at most dealers the experience at RBM was a welcomed change. Allan and Terri were knowledgeable and helpful throughout. Sharon was friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the kind words and thank you for your business. We're delighted to hear Terri and Allan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Awesome customer service!
Kyle Edson was extremely helpful and a pleasure to work with. I would highly recommend him and RBM of Alpharetta to everyone looking for a new or used car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review. We are pleased to hear Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta
I have been buying cars for 50 years
I have been buying cars for 50 years and have been to many dealers in the past. This is without a doubt my most enjoyable experience. My salesman was Kyle Edson and he was knowledgeable,polite, extremely helpful, answering all questions with enthusiasm and with a smile. Not only he has a most delightful personality he also gave me an excellent deal, $ 1000 less than other dealers.I told him that from now on I will only buy cars from him. It is with the utmost confidence that I highly recommend him to all. You will love him and if you use him I can guarantee that it will be your best experience with a car salesman and you will leave with a smile. I must have called him 2 or 3 times for additional questions after buying the car and he always answered all questions in a most pleasant way.. He made my day and I left fully satisfied, with a smile.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, RG! We are thrilled to hear that Kyle provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Best customer service I ever experianced
Vadim Russu took my car buying experience to the next level. I commuted 500 miles to pick up my car at RBM. Vadim routed me to the train station from the Airport and personally picked me up. He brought me refreshments and made sure I was comfortable thought out the process of completion of the purchase. I would like to thank RBM leadership and the whole team of placing customers first and making a difference for better in our car purchases. I will be back to but my next car from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase