Reviews
Best Dealership In Atlanta Metro. Kyle is the man.
I recently purchased a new vehicle from RBM Alpharetta. We worked with Kyle Edson and he is AMAZING! Things that stood out: 1. His HONESTY. As we discussed the pros and cons of different vehicles he gave factual info - even if it was negative info about a more expensive car. He was also honest about fine print advertising issues. This dialogue established trust. 2. His KNOWLEDGE. Kyle gave info about all aspects of the vehicle, discussed financing options and knew how to best help us attain our personal goals. 3. His sense of FAMILY and community. As we returned from our test drive, we met a lady with a dog. It turns out that Kyle sold her a vehicle a long time ago, but they developed a bond through shared personal issues. She hugged him and I thought he must be a wonderful person. Again, it's a sign that he cares about more than just a sale. These things mean that I would seek him out for future purchases as well. RBM of Alpharetta has several wonderful staff members. There is a lady at the welcome desk who was always kind and helpful (I can't remember her name). I also received service on another car from Steve Byrd and he was great! Tom was the finance person who put together the deal and we appreciate his help. I must say, we bought our first Mercedes at another dealership in Atlanta. I would not return there and would actively advise others against purchasing from them. However, I can recommend RBM of Alpharetta without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Caring, Professional & Courteous
It was a pleasure buying our car from RBM of Alpharetta. Kyle Edson and Bill Favini were our sales professionals and they both cared about what our needs were and helped us find a great car. I would very highly recommend both these sales folks, as they are are a real pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle and Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Outstanding Dealership
I had an amazing experience at this dealership. They had excellent customer service and they listened to what I wanted, and found me the perfect car for me. Rezza made the entire process stress free and relaxed. When I came to get the car, it was sitting inside waiting for me. I highly recommend this dealership, and Rezza, because of their outstanding knowledge along with a great selection of cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Experienced Professionals
I’ve visited RMB of Alpharetta couple if times and so far this is my favourite MB service center. My advisor Carl Denton has been extremely professional and addressed all my concerns. He’s shown great knowledge of my vehicle model, specs and all it’s options and features. Communication was always prompt and all promises kept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that Carl provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta
Outstanding Dealership
I had an amazing experience at this dealership. They had excellent customer service and they listened to what I wanted, and found me the perfect car for me. Reza made the entire process stress free and relaxed. When I came to get the car, it was sitting inside waiting for me. I highly recommend this dealership, and Reza, because of their outstanding knowledge along with a great selection of cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Very pleasant experience.
Kyle Edson was very helpful during our visits to determine our next vehicle. Kyle was low pressure and very informative. I would highly recommend him for your vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent customer service
Jeff Twiggs was perfect in helping me find the right car I was looking for. Helped me through the process and closed the deal in a very efficient and timely manner
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Auk for the kind words about RBM of Alpharetta. We're delighted to hear Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta
Car purchase
Overall, excellent experience. Kagan Scott was terrific! Overall, the price of the vehicle was fair and the dealership and support staff did their very best to satisfy me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Gary K. We really appreciate the kind words and thank you for your business. We're delighted to hear Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Very professional
RBM Alpharetta is the best Mercedes dealership!! Kagan Scott is the best person to deal with. Very fast & straight to the business. I got my fifty Mercedes in less then 3 hours from I walked to the door, test drive, and the paperwork. This is the shortest time I ever bought a car. I will coming back to RBM Alpharetta for my next car! Thank you so much Kagan!! My daughter will love this car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much, Rima. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Kagan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta
Another Great Experience with RBM of Alpharetta
Reza at RBM of Alpharetta made my most recent buying experience simple and easy. Once again, our 5th purchase with Reza was a pleasure. I would recommend working with Reza Azizi at RBM of Alpharetta if you want to have an advocate who works with his customers to exceed their expectations in the car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase