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RBM of Alpharetta

(6,420 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Had the pleasure of working with Kyle to purchase my new

Had the pleasure of working with Kyle to purchase my new vehicle. It was a great experience from beginning to end. Very professional and committed to providing great service! I would highly recommend RBM.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Clopez290, Thank you for taking the time to share your feedback! We’re thrilled to hear that Kyle Edson made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Kyle went above and beyond to assist you. We’ll make sure to pass along your kind words to Kyle Edson and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

Bill Favini and all of the staff at RBM of Alpharetta are

Bill Favini and all of the staff at RBM of Alpharetta are so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Auburn_Zeta, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Bill Favini and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

It was a very good experience.

It was a very good experience. The sale person who helpd me are very nice.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Tzheng997, Thank you so much for the 5-star review! We appreciate your kind words about Sid Karaca. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Unique Car-Buying Experience at RBM of Alpharetta!

Unique Car-Buying Experience at RBM of Alpharetta! I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta! My car-buying experience with RBM of Alpharetta has been exceptional, thanks to the exceptional service provided by Ms. Gwen Moss, the best Sales and Leasing Representative at RBM of Alpharetta. My journey began in the summer of 2023 when I stopped by to look at the S Class on one of the hottest days. Gwen approached me, introduced herself, and offered her assistance, setting the tone for the rest of my experience. She was very professional, knowledgeable, and informative about the car. Despite stating that I wasn't ready to purchase the vehicle and that I was browsing, there were no haggling or high-pressure sales tactics. In May 2024, I returned to RBM of Alpharetta. Gwen guided us through the buying process, creating a comfortable atmosphere and displaying exceptional professionalism. Thank you, Gwen, for not just selling us a car but also for creating a comfortable, enjoyable, and relaxed experience throughout the buying process. I truly appreciate your exceptional service. Aniekan Ituen

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Arnieituen, Wow! Reading your incredibly detailed and positive review brought smiles to all our faces here at RBM of Alpharetta. Thank you so much for taking the time to share your experience with us, and we want to express our sincere gratitude for your kind words about Gwen Moss. From your description, it's clear that Gwen went above and beyond to ensure that your visit to our dealership was nothing short of exceptional. Her dedication to providing outstanding service, coupled with her deep knowledge of the Mercedes brand, truly sets her apart, and we're incredibly fortunate to have her on our team. At RBM of Alpharetta, we're committed to delivering excellence in everything we do, and your feedback reaffirms that we're living up to that commitment. We take great pride in creating memorable experiences for our customers and building lasting relationships based on trust and respect, and it's wonderful to hear that we succeeded in doing just that with you. Your satisfaction is our top priority, and we're here to support you every step of the way on your Mercedes journey. Whether you have questions, need assistance, or simply want to say hello, please know that we're always here for you. Thank you once again for choosing RBM of Alpharetta, and we can't wait to welcome you back to our dealership soon for another outstanding experience! Best Wishes, Your Friends and Family at RBM of Alpharetta

I recently had the pleasure of working with Reza, and I

I recently had the pleasure of working with Reza, and I must say, the service was excellent from start to finish. Reza was incredibly knowledgeable, patient, and attentive to my needs, making the entire car-buying process smooth and stress-free. I couldn't be happier with my G Wagon and the exceptional service I received. Highly recommend!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Adaou101, Thank you for your glowing review! We're delighted to hear that your experience with Reza Azizi exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to Reza Azizi and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Everyone was great from the moment I entered the

Everyone was great from the moment I entered the building! Especially Linda Luu! Thank You

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Kierra Y, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Super nice with good service / Jeff Twiggs/ ms Collin’s ,

Super nice with good service / Jeff Twiggs/ ms Collin’s , Alice. They deserved for good rsise

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Llosugarhill, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jeff Twiggs and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Jeff Twiggs provided me with an amazing dealership

Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appreciate. RBM Alpharetta is the best in class when it comes to quality and delivers the excellence expected by the Mercedes-Benz brand. Friendly staff and welcoming atmosphere. I highly recommend.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Faithgfletcher, Thank you for your glowing review! We’re delighted to hear that your experience with Jeff Twiggs exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Jeff Twiggs and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

I just bought a 2023 Airstream Interstate from Sheaffer

I just bought a 2023 Airstream Interstate from Sheaffer at RBM of Alpharetta. What an easy experience! No pressure and quick. Once I made a decision to buy it and we agreed on the price everything was really easy. When my wife starts looking for a car next year we'll definitely go back to RBM and Sheaffer.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Harpt58, Thank you for taking the time to share your feedback! We’re thrilled to hear that Sheaffer Cheek made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Sheaffer went above and beyond to assist you. We’ll make sure to pass along your kind words to Sheaffer Cheek and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

Everyone at RBM of Alpharetta made the purchase of my new

Everyone at RBM of Alpharetta made the purchase of my new CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina highly enough. I arrived at noon, and drove out four hours later in my new car. During that time, everyone made an effort to get to know me, make me feel comfortable, and, simply, be friendly. But at all times, they did their jobs well and in a professional manor. It meant the world. I cannot imagine working with another dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Denton, Wow, thank you for your kind words! We’re thrilled that Linda Luu was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Linda made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Linda Luu and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta