Skip to main content

RBM of Alpharetta

(6,420 reviews)
Sales hours: 7:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently purchased my GLE 350 from RBM of Alpharetta

I recently purchased my GLE 350 from RBM of Alpharetta and had an excellent experience (10/10). The staff was professional and welcoming, creating a pleasant atmosphere. Special thanks to Reza Azizi, who was incredibly knowledgeable and attentive. He took the time to understand my needs and answered all my questions patiently. Reza's dedication and exceptional customer service (10/10) made the process smooth and enjoyable. I highly recommend RBM of Alpharetta, and if you can, work with Reza Azizi. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bhautik523, Thank you for taking the time to share your feedback! We're thrilled to hear that Reza Azizi made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Reza went above and beyond to assist you. We'll make sure to pass along your kind words to Reza Azizi and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best wishes, Your Friends and Family at RBM of Alpharetta

We got spectacular service from Jeff.

We got spectacular service from Jeff. We love our new car and are so excited about our new GLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Obi, Thank you so much for the 5-star review! We appreciate your kind words about Jeff Twiggs. We're thrilled to hear that you had a spectacular experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Nothing but the best.

Nothing but the best. Amazing staff great amenities while costumers wait to get their vehicle serviced. 10/10 across the board

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jay, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

I recently purchased a vehicle from RBM Alpharetta, and I

I recently purchased a vehicle from RBM Alpharetta, and I had a fantastic experience from start to finish. My salesperson, Ezekiel, was incredibly knowledgeable about their inventory and took the time to understand my needs and preferences. I would highly recommend Ezekiel and RBM Alpharetta to anyone looking to purchase a new or CPO vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Darlene_pinkston, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Ezequiel Rik ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

RBM of Alpharetta, it’s one of the best dealerships I

RBM of Alpharetta, it’s one of the best dealerships I have dealt with. The minute you walk in the door everyone is so friendly and helpful. You feel right at home. I can’t say enough about Dan Berry. I would rate him 10 star he made everything so easy I absolutely loved working with Dan. I will be recommending Dan to all of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Pamhaselton, We can't thank you enough for your wonderful review! It's fantastic to hear that Dan Berry provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and it's clear that Dan embodies that commitment. We'll be sure to recognize Dan Berry for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

We’ve been their customers for last 10 years.

We’ve been their customers for last 10 years.to buy or lease always friendly very professional They give best sales service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Roohisoheila, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

Jeff - excellent service again!

Jeff - excellent service again! Thank you for another wonderful experience. It’s always a pleasure to partner with you. A special thank to Donnie and to Rachel for their service as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi GF, Wow, thank you for your kind words! We’re thrilled that Jeff Twiggs, Donnie Moore and Rachel Collins were able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Jeff made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Jeff Twiggs and commend him for his outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Many thanks to Lori for her excellent customer service

Many thanks to Lori for her excellent customer service and patience with us. We went in to test drive a GLA300, but it turned out to be too small for our needs. Lori quickly pivoted to the larger GLC300, which was perfect for us. She found one on the lot that fit our description perfectly. She was patient, professional, and engaging throughout the entire experience. We highly recommend her if you are looking to purchase a vehicle here. Shoutout also to Roberto in the finance department. He was instrumental in helping us navigate the warranties available, and getting our paperwork done in a timely fashion. Overall this was probably the best car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Ssiegel1966, Thank you for taking the time to share your feedback! We're thrilled to hear that Lori Mohr made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and it's clear that Lori went above and beyond to assist you. We'll make sure to pass along your kind words to Lori Mohr and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

Wow!

Wow!! Britt was very patient, very kind, professional and provided the best purchase experience ever! We thank him and the team members for making us feel so special! We could not have asked for more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Waldon.ebills@gmail.com, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Britt Kaminsky. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Outstanding job ordering and delivering my new CLE 450.

Outstanding job ordering and delivering my new CLE 450. Perfect car and was delivered sooner than I thought. Linda Lu is a real pro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Cspeak1, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Linda Luu ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Consumer response

Wonderful dealership full of professional ready to help. Like shopping for candy in a candy store.