Reviews
Sheaffer has been a friend for 20+ years but this was our
Sheaffer has been a friend for 20+ years but this was our first Mercedes purchase with him. Driving by the dealership we called him and he walked right out to greet us. We test drove several models and he was quick to answer all our questions. Met him at 9am the following morning and drove off the lot with the new car at 10:30. Fast and easy process with incredible customer service from the whole team. Highly recommend him if your looking for a no pressure transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi CC, Our team was elated to read that Sheaffer Cheek took fantastic care of you by being knowledgeable, professional and providing a smooth and stress free experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the RBM of Alpharetta Family! Best Wishes, Your Friends and Family at RBM of Alpharetta
I had a great experience at RBM Alpharetta with Lori
I had a great experience at RBM Alpharetta with Lori Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed and no pressure for more!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello MG, Wow, thank you for your kind words! We’re thrilled that Lori Mohr was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Lori made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Lori Mohr and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta
My experiences at RBM ofAlpharetta from Sales and now a
My experiences at RBM ofAlpharetta from Sales and now a very happy customer of RBM of Alpharetta’s Service Dept. have all been at or above the level I had hoped for as a Mercedes Benz customer! Don Ratajski is a fantastic, knowledgeable service consultant who cares about his customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Somen1, We're so happy to hear that both your Mercedes and your experience at our dealership have been exceptional! Thank you for taking the time to leave such a positive review. Our team strives to provide outstanding service, and it's rewarding to know that we succeeded in making your visit a pleasant one. If there's anything else you need or any questions you have, we're always here to assist. Enjoy your Mercedes to the fullest, and we look forward to welcoming you back! Best Wishes, Your Friends and Family at RBM of Alpharetta
Great Mercedes Benz dealer! Sales and then service. They ARE what you expect from a Mercedes Benz Dealer!
Keep up the great work!
I recently purchased a GLS from RBM of Alpharetta and had
I recently purchased a GLS from RBM of Alpharetta and had the pleasure of working with Vadim Russu. The service was exceptional from start to finish. Vadim was incredibly knowledgeable, patient, and attentive, ensuring I found the perfect car to fit my needs. They provided thorough answers, offered multiple test drives until satisfaction without being pushy, and made the entire process seamless and enjoyable. I couldn't be happier with my new car and the outstanding customer service I received. Highly recommend Vadim for anyone looking to purchase any Mercedes!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shrinky, Thank you for taking the time to share your feedback! We’re thrilled to hear that Vadim Russu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Vadim went above and beyond to assist you. We’ll make sure to pass along your kind words to Vadim Russu and celebrate his dedication to customer satisfaction. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta
I recently purchased a car at RBM of Alpharetta.
I recently purchased a car at RBM of Alpharetta. I had been referred to Kyle Edson, who sold my daughter a car last year. Kyle was incredibly helpful at getting me information about the vehicle I was interested in and, with his help, I experienced a seamless transaction and was home with my new car within a few days. I highly recommend both Kyle and the entire team at RBM of Alpharetta.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Linlumcd, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Kyle Edson and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta
This was my second amazing experience working with RBM of
This was my second amazing experience working with RBM of Alpharetta, and it was just as great as the first! After enjoying my own car for the last year; my mom asked if I would help her buy a car. We immediately reached out to Kyle Edson given his no pressure and honest approach to the entire car buying process. Kyle and the RBM of Alpharetta team are the best, and I would absolutely recommend anyone looking for a Mercedes reach out to Kyle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michellechastain, Congratulations on your gorgeous Mercedes-Benz! Thank you for choosing RBM of Alpharetta. It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Kyle Edson ensured you had a great time while searching for the perfect vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta
Had a great experience here!
Had a great experience here! Linda was great to work with and we got everything done smoothly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ridha786, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta
We recently traded our 2021 sedan for a new Mercedes SUV.
We recently traded our 2021 sedan for a new Mercedes SUV. Had the good fortune of initially reaching Kyle Edson by a random telephone call. Thereafter, from start to finish, he was professional, competent and highly personable, all you could want in a top sales person. Carl R. Ramey
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carlramey78, Thank you for your kind words! We are thrilled that Kyle Edson made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Kyle exceeded your expectations. We’ll be sure to share your feedback with Kyle Edson and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta
Love Britt!
Love Britt! From the moment we met him until we drove our new car off the lot , we were extremely satisfied with the knowledge and service that Britt provided us. We look forward to many years of doing business with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Paigehulsey4, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Britt Kaminsky provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and its clear that Britt embodies that commitment. We’ll be sure to recognize Britt Kaminsky for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta
He is just the best!
He is just the best! We have bought 3 cars from him and it’s always easy. And after the purchase he is always one call or text away if you need anything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bclegs, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Sheaffer Cheek ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta