Skip to main content

RBM of Alpharetta

(6,440 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

Want to share your experience with this dealership?

Write a review

Kyle Edson is the best car dealership person I have ever

Kyle Edson is the best car dealership person I have ever dealt with! He is responsive and creative. His customer service is top notch and my wonderful experience continued with the Daren Ball my service rep. I will be buying cars from Kyle for the rest of my life. Dealing with RBM and this team makes car buying fun and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Eturner, Thank you for your glowing review! We’re delighted to hear that your experience with Kyle Edson exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Kyle Edson, Daren Ball and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

The service was impeccable.

The service was impeccable. From beginning to end, Lori Mohr made the process easy and stress free. She made us feel welcome and did a great job. The financing was a breeze and no pushy sales!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rdrummonddye, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Lori Mohr. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Reza was very knowledgeable and attentive.

Reza was very knowledgeable and attentive. Great sales experience. I will definitely recommend him to anyone That’s in the market for a new Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jenlueder2024, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Reza Azizi and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Efficiently handled all the paperwork, and explained the

Efficiently handled all the paperwork, and explained the terms clearly. Hashle-free and outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Meghachand85, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

Reza is the reason we continue to come back to RBM.

Reza is the reason we continue to come back to RBM. He is trustworthy , professional, and diligent in all aspects of his work. He makes the process seamlessly !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jamssmith, Thank you for your kind words! We are thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Reza exceeded your expectations. We’ll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

All people connected with this transaction did a great

All people connected with this transaction did a great job. Outstanding service and team work all around. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Play, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

Everyone was so nice and friendly.

Everyone was so nice and friendly. Especially, our dealer Vadim was very patient finding our new car. Was a pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello YP, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Vadim Russu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Fantastic experience.

Fantastic experience. Vadim was a pleasure to with with - - extremely knowledgeable, organized and efficient. Attentive to our needs / wants to get the deal done and made our first Mercedes buying experience smooth and seamless. We will tell friends and family about him and this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Smcharris, We are delighted to hear that you had a great experience with us, especially on your first purchase! Vadim Russu and the entire RBM of Alpharetta team strive to provide exceptional service to all our customers, and we're especially pleased that we made your first purchase memorable. Thank you for choosing us, and we look forward to providing you with the same level of excellence on your next visit! Best wishes, Your Friends and Family at RBM of Alpharetta

Linda’s customer service was top tier.

Linda’s customer service was top tier. She made sure all of our questions were answered and helped us navigate the purchasing process with a some laughs and smiles all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Shakeer, Thank you for your glowing review! We’re delighted to hear that your experience with Linda Luu exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Linda Luu and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Dealership very well maintaned with well experienced and

Dealership very well maintaned with well experienced and well trained staff with excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Alnasir, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta