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RBM of Alpharetta

(6,481 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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New purchase

Ron was NOT a pushy sales associate. Had he been pushy or aggressive we would have walked. Ron made the experience very easy. He was very informative, friendly and helpful. When we ask him questions, if he was not sure of the answer, he did not try to fake answers, he would find out the correct answer. Ron made the purchase fun and when we are ready for the next Mercedes, we will call him. He was great about following up by keeping us informed after we placed the order from the shipping and arriving in the states etc. That is important to clients. The RBM Alpharetta dealership was very nice and made the experience pleasant. Everyone there, from the concierge desk all the way to signing papers and the delivery of my car was made very enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrific buying experience with Fabian Tafur

Fabian is terrific. He made the car buying experience fun for me and my family. Caring and great to work with, I would recommend Fabian to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exellence buying experience with Fabian Tafur

The guy is nice, friendly with very good sense of humor. My wife is very hard to satisfy but she made her choice immediately. I believe it's the salesman's spell, not just the magical car. I didn't hesitate to buy the car either. This guy knows how to earn customer's trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Incredible Purchasing Experience with Ron Delvalle

Ron made my purchase of a vehicle an incredible experience for me and my wife. We truly enjoyed having Ron work with us to purchase my wife's first Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service! I

Chase is awesome! No hard sales and found exactly what I was looking for. Great service! I would highly recommend working with him. Only buy from RBM Alpharetta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic buying experience with Ron DelValle RBM Alpharetta

Ron's a great guy to work with. Consummate professional. Knows everything about cars and was able to answer all our questions. Smooth car buying process. I would recommend RBM Alpharetta to everyone. Will certainly be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome buying experience with Bill at RBM Alpharetta!!!

Bill did an outstanding job as our sales professional at RBM Alpharetta. He was very patient with all our questions and answered every email or text immediately. He even put up with our last minute indecision over which model car to buy. As we were getting ready to write up the paperwork, we saw a beautiful new model on the dealership floor. Bill didn't even blink an eye. He grabbed the keys and let us take this new car out for a spin. Effortless experience! We will definitely be back to work with Bill again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Team of Professionals!

Fabian and the entire team were great from start to finish. Our new ML is our second Mercedes Benz and we couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David Wang is awesome!!!!

David and I worked on a deal for my used car. We went back-and-forth on the numbers but at the end I was able driveway with the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fabian is the best!!!!!

Fabian made buying our second Mercedes effortless!!! He provided expectional service and always responded to texts/emails promptly. We look forward to buying again from Fabian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.