Reviews
New purchase
Ron was NOT a pushy sales associate. Had he been pushy or aggressive we would have walked. Ron made the experience very easy. He was very informative, friendly and helpful. When we ask him questions, if he was not sure of the answer, he did not try to fake answers, he would find out the correct answer. Ron made the purchase fun and when we are ready for the next Mercedes, we will call him. He was great about following up by keeping us informed after we placed the order from the shipping and arriving in the states etc. That is important to clients. The RBM Alpharetta dealership was very nice and made the experience pleasant. Everyone there, from the concierge desk all the way to signing papers and the delivery of my car was made very enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific buying experience with Fabian Tafur
Fabian is terrific. He made the car buying experience fun for me and my family. Caring and great to work with, I would recommend Fabian to anyone looking for a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exellence buying experience with Fabian Tafur
The guy is nice, friendly with very good sense of humor. My wife is very hard to satisfy but she made her choice immediately. I believe it's the salesman's spell, not just the magical car. I didn't hesitate to buy the car either. This guy knows how to earn customer's trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible Purchasing Experience with Ron Delvalle
Ron made my purchase of a vehicle an incredible experience for me and my wife. We truly enjoyed having Ron work with us to purchase my wife's first Mercedes Benz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service! I
Chase is awesome! No hard sales and found exactly what I was looking for. Great service! I would highly recommend working with him. Only buy from RBM Alpharetta.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic buying experience with Ron DelValle RBM Alpharetta
Ron's a great guy to work with. Consummate professional. Knows everything about cars and was able to answer all our questions. Smooth car buying process. I would recommend RBM Alpharetta to everyone. Will certainly be back for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome buying experience with Bill at RBM Alpharetta!!!
Bill did an outstanding job as our sales professional at RBM Alpharetta. He was very patient with all our questions and answered every email or text immediately. He even put up with our last minute indecision over which model car to buy. As we were getting ready to write up the paperwork, we saw a beautiful new model on the dealership floor. Bill didn't even blink an eye. He grabbed the keys and let us take this new car out for a spin. Effortless experience! We will definitely be back to work with Bill again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Team of Professionals!
Fabian and the entire team were great from start to finish. Our new ML is our second Mercedes Benz and we couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David Wang is awesome!!!!
David and I worked on a deal for my used car. We went back-and-forth on the numbers but at the end I was able driveway with the vehicle I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fabian is the best!!!!!
Fabian made buying our second Mercedes effortless!!! He provided expectional service and always responded to texts/emails promptly. We look forward to buying again from Fabian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car