Skip to main content

Wakefield Auto Gallery

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Another happy customer!

We just purchased a Lexus ES350 a couple of months ago. Could not be any happier with the car. The staff was fabulous to do business with. If you want a great car and superior customer service Wakefield Auto Gallery is the place you should go to. We would definitely purchase another auto from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

thanks for your business!

Biggest run around EVER!

Agreed on a deal to buy 2 vehicles and trade in 2 others. But, when we arrived to pick up new cars and drop off the trades they started hemming and hawing on our agreed price. Then the "computers were down" and we wouldn't be able to take possession of the vehicles until the next day. (Takes an hour to get there in traffic!) So, we left disappointed and feeling used. Took our business elsewhere. You should too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear John: The computer hard drive definitely was crashed on that day that we could not print contracts. Besides, your insurance company never provided insurance binder showing vehicles insured. Therefore, We were not able to delivery the vehicles without legal paper work completed. we are sorry for your inconvenience.

Excellent Experience

We went to Wakefield Auto Gallery after visiting a few other dealerships. We had a situation of being upside down in a vehicle, but needing something larger for growing children. Wakefield Auto Gallery helped us get a great SUV for a good price, reasonable rate and longer term than we thought we could get on a used vehicle. We were able to roll much of what was owed on the previous vehicle into the new loan. It was a great experience and now we have a reliable vehicle that is large enough for the family. I would recommend Wakefield Auto Gallery to anyone who asks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

thanks for your business!

Beat dealer around

Wow where to even begin! Great car buying experience. They went above and beyond to get me the car I wanted within my monthly payment budget. They even got me the lowest interest rate possible by spending a good amount of time finding a credit union for me. The car was clean and drives perfect. The transaction was smooth and painless. I felt no pressure like I do at larger dealerships. I will be a lifelong customer. WILL RECOMMEND TO ANYONE IN THE MARKET!!! Thanks Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

we appreciated your business!

Great service

Great service in buying my 2008 mercedes c300 Sport 4matic. Alex my sales person was awsome got me financed no problem . Awsome place great staff deffinatly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin we are so glad we were able to help you out with your new purchase ,thanks for taking the time to write a positive review about us Thanks Again Alex and everyone at wakefield auto gallery

Awesome Service Best Dealer I've ever Dealt WIth

My experience with Wakefield auto gallery was unlike any other experience with a car dealer that i've ever dealt with. Their sales reps do everything they can to make you feel comfortable with the car and don't use any high pressure sales tactics. The finance manager Al is excellent as well he did everything possible to get me approved for the loan at a great interest rate. I highly recommend this dealer to any one looking to deal with honest people and no high pressure sales tactics. Thank you for making my experience great and i will definitely shop with you guys in the future sincerely Tony (a very satisfied customer)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tony Thank you for the this great review ,we really appreciate you taking the time to write a review about your experiance here at wakefield auto gallery..we also had a great experiance dealing with you as well and looking forward to helping you with your next purchase... Thanks Again Alex ,Junior ,Chris ,rick,Dan ,Tom and Mark

The Best

Alex and junior are the best! Got me financed no problem. No hassle, Stress free. Best Service around town. Definitely recommend them & check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ezequiel Thank you for your positive reveiw,and recomendations,it was great doing business with you. Alex H ,Junior M

Great place to buy a car

i came in expecting to get a 2007 cadillac stsv and thats just what i got, i talked to alex and he was very cool.. he helped me out with everything right away, he got the process going instantly. low and behold he helped me get the car as quick as possible. great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Steve Thank you for the great review,we are all really Happy that we were able to assist you in taking delivery of your 2007 Cadillac xxx awd as quick as possible ,thank you for doing business with us.....Alex H

Good experience!!!

Everyone was friendly and professional! Definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Olena,thanks you for your positive review and recommendations,glad we were able to make this deal happen for you..thanks again Alex Hermosilla and wakefield auto gallery

wonderfull place for buy a car

is a good place for buy a car, they are goo people,junior and alex, they make evrething simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rafael, thanks for your positive review,it was a pleasure dealing with you and looking forward to doing more business with you ,your family and friends....thanks for the recommendation Alex Hermosilla,Junior Mejia and wakefield auto gallery