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Rochester Auto Loft

(69 reviews)

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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very organized

very organized. it was a easy process, they made sure I knew about what I was buying and made sure I got the best deal possible.There was a lot of communication. I am very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

enjoyed the customer service from tina. very professional, and the buying process was very quick and and on time. thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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enjoyed my experience

I enjoyed my experience at the auto loft. They helped me in every step of the way with picking out the right car for me.I would highly recommend others to check them out if looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

After saving and searching for a car for two months I was about to give up looking. I've gone to many dealers and couldn't find help. I drove past auto loft and decided to give it one more try. As soon. As I walked through the door I was helped. Not only did I have not so good credit I had a low down payment. But no worries I was helped right away, they found me a car in a matter of seconds, not only was it a very cute and good looking car it had low miles and is very reliable. Sad to say I couldn't take it home, but for a good cause. They put my car in their shop to make sure it was 100% safe, working with no problems. They even gave me a new inspection sticker, and registered it for me so I wouldn't have to. No long trip to the dmv! I took It home in two short days. This was the first dealership I actually like. I highly recommend coming here, as I know myself with come here for all future cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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amazing experience

This is the third car I have purchased from this dealership. Amazing experience every time. I recommend auto loft to everyone who has a chance to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

auto loft is efficient and a great place to buy a car! I would recommend anyone to come to auto loft and purchase a vehicle.Thank you tina for your service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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easy buying

easiest experience was working on getting financed less than 48 hours after original application was in my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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easy purchase

thank you tina,made the process much simpler than the rest of the dealers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

GREAT CUSTOMER SERVICE, I WOULD DEFINITELY RECOMMEND ANY FIRST TIME BUYERS TO THIS DEALERSHIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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satisfied customer

TINA WAS GREAT TO WORK WITH , WILL RECOMMEND TO OTHERS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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