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Rochester Auto Loft

(69 reviews)

Reviews

(69 reviews)

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Highly Recommend

Very friendly, knowledgeable, and went out of their way to make sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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come here for a car

great service and experience! you should get your next car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Total Positive Experience

Great experience buying through Tina and Peter. No salesman pressure and I like that. I was allowed to look over the car alone so I could see if it had everything I needed and was looking for. The car was exactly the make model and color I had searched for, and at the budget I had set for myself. I found the car through Google and it brought me to their website. The website was so complete it even included personalized directions and a map that led me directly to the dealership. After driving the car a very minor repair appeared, and I was given all the accommodation I needed. By the time I left with the car Tina and Pete felt like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy transaction

THANK YOU!!!! Love my car!! very easy transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend.

Great service. Answered all questions in a timely manner. Would buy any future vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I've had a great experience with Auto Loft, they are very pleasant and reasonable. Great customer service. bought 2 cars here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nissan Maxima

Got me financed for my car. It was a pleasure doing business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second purchase here

Bought a truck from Auto Loft 2 years ago, so when I wanted a new car, I called and asked if they had anything I might be interested in. Without even going there Jon got me financed. I test drove and picked up my car a week later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will continue to buy at Auto Loft

I will buy again from Ms. Tina. Any time,anywhere! She's great and knows her stuff. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellence in Sales

I have bought 5 cars form the Auto Loft in the last 3 years. NO BETTER dealer to do business with. OUTSTANDING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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