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Rochester Auto Loft

(69 reviews)

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Trustworthy and highly recommended. Bought my first truck from here!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Perfect Experience!!

From start to finish, the process of buying a car from The Rochester Auto Loft was absolutely easy and flawless! Tina is so nice and took care of every aspect for me, as well as answered any question I had for her! I came from an hour and a half away to get my car, and I don't regret it. I love my new car and am recommending her to all of my friends (and to anybody reading this as well!!) I will definitely be back in the future!! Thanks again Tina!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutley great

Tina was absolutely great! the process was quick and easy to get me approved. If your looking for a car I recommend the auto loft!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy with experience

We were very happy with Tina's service at Auto Loft. She catered to all our needs and made sure we left with everything and more! thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealership to buy from

tina did a phenomenal job helping me through the entire buying process. she did a great job explaining the process what was needed etc.. great experience! thank you. alexis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great help

Both Tina and Pete have been amazing to my boyfriend and I. They helped us get our first car and helped us understand everything easily. Just a fantastic experience overall. I will tell everyone about Rochester Auto Loft.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience

They made buying my first car a wonderful experience. they were very nice, very helpful, and answered all of my questions. I love the car and I will recommend them to everyone. Thank you so much for your hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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really pleasant

very pleasant exerience and easy transaction thank you tina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional, Honest, and Thorough

Tina is awesome! She is very thorough and honest about the whole process. Very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hyundai Sonata

Purchased a Hyundai Sonata. Tina and Peter are wonderful, understanding, and patient people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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