Reviews
Routine Service
Went in for an oil change and did not experience any problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Joe Lunghamer Chevrolet Team
Friendly and Honest Service Department
Friendly and fast service, as always. Came in for an oil change on my 10 year old truck. I also told them my windshield washers weren't working. They checked all the fluids, the brakes, etc. They got the washers working as well. I just paid for the oil change. Just a story to illustrate that the Lunghamer Chevrolet service department is honest, and only fixes the things that need fixing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Joe Lunghamer Chevrolet Team
Awesome service.
Upon entering your business, I was treated so well by one of your employee Steve Winkler. His knowledge and assistance was awesome. There was also a gentleman in your body shop that was also so helpful to take time out to apply screws near my tire. You guys are wonderful. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Lunghamer Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Joe Lunghamer Chevrolet Team
Buyer
Very professional and good quality customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leconte, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Joe Lunghamer Chevrolet Team
Engineer
Dealership got me a great loan on a new truck. They had the Silverado 2500HD truck in stock that I was looking for. Walked in and out in the same day with the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you so much for this fantastic review, and congratulations on your new Silverado 2500HD! We appreciate you taking the time to share your experience and for allowing us to show you the Joe Lunghamer Chevrolet difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Joe Lunghamer Chevrolet Team
Owner
Anton and Damon where excellent to work with. Very responsive and attentive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Frank and thank you for your kind words. We are very happy to hear that Anton and Damon were so attentive and responsive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Joe Lunghamer Chevrolet Team
Oil change
Simple oil change but they scratched my hood and lost my tire valve cap filling my tires with air.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Joe Lunghamer Chevrolet Team
Magical
Very positive experience for my wife and I. Colin Paul, the salesperson, was very knowledgeable, helpful, and experienced. He answered all of our questions and provided us with the information we needed to buy the vehicle. We felt confident that we could buy our new vehicle at this dealership and get what we wanted as far as quality, service, and selections. The paperwork on the sales was handled in a very efficient fashion. We have bought many vehicles over the years, and this sales/selection process was the best experience we have had while buying a new vehicle. In some ways, the whole situation was magical - particularly given the current sales climate in these Covid times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, SC. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Colin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Joe Lunghamer Chevrolet Team
Fast Friendly
Fast and friendly service, they took my in as soon as I got there and started working on my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Joe Lunghamer Chevrolet Team
Oil change requires scheduling
I prepaid oil changes when I leased my Equinox at Lunghamer. Recently, I tried to make an appointment for an oil change/tire rotation. The next available appointment was three days out. I declined and called Ed Rinke, where for an oil change I could come in at any time. However, once there, in the documentation to my car that is available to them online, they did not find any documentation about prepaid oil changes. I declined paid service and scheduled an appointment with Lunghamer, again three days out for 11 AM. I arrived at 1030 AM and was served immediately; by 11 AM the car was ready for pick-up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Joe Lunghamer Chevrolet Team