Reviews
Poor service
Do not take your vehicle here for service! My car had an issue for a couple days. I stopped driving it and called the next day. The service department was closed for the day. Called first thing next morning which was a Friday. I needed a loaner but they had none available until Monday. They called back Tuesday to tell me my warranty had expired 4 days ago. I called a few times and asked to talk to the service manager. He was never available and didn't return my messages. Finally, I just went there to try to get this resolved. They said there was nothing they could do. I don't believe them. Maybe the worst part is that they did the same repair just 2 months before this!!!! Very poor customer service. I'll never go back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erik, we are not pleased to hear of the incident you've described in this review. We would appreciate the opportunity to know more about what happened. Please reach out at your earliest convenience. Sincerely, Joe Lunghamer Chevrolet Team
jvendram@hotmail.com
Working with the salesperson was easy. He was very attentive to the search for a vehicle that fit our needs. Will definitely use this dealership for any future auto/truck purchases.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, Joe Lunghamer Chevrolet Team
Maureen J.
Our sales person Derrick was great. Very helpful and was able to get the car our son wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review. We are very happy to hear that Derrick could be so helpful and was able to get the car your son wanted. We look forward to seeing you back again in the future. Take care! Regards, Joe Lunghamer Chevrolet Team
2019 Trax
Leased another Trax. Had leased a 2017. Great vehicle. Great Staff. I used to lease other manufacture. No longer will continue with Chevy and the Trax...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review, David! We really appreciate your business. Regards, Joe Lunghamer Chevrolet Team
Owner
Quick, great follow up as I sat in the waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2019 Chevy Equinox
Bruce is an amazing car salesmen. He has helped us lease several different style cars. I would recommend this GM dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
scott chevy 2018 silverado
oil change and tire rotation went as planned and done well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best , The Joe Lunghamer Chevrolet Team
Lunghammer service
My service guy Steve Winkler is the best most caring guy I've ever had in service...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Shawn! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Joe Lunghamer Chevrolet Team
Love this dealership!
Bruce Litvin is a world class salesman! I have been buying my vehicles for many years from this dealership! Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Joe Lunghamer Chevrolet Team
Joe Lunghamer Chevrolet
Needed new tires and staff went above and beyond to get me discounts, saving me more than $150.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dana, we really appreciate you taking the time to leave a review about your experience. We're glad to hear that were able to go above and beyond to help out with your vehicle needs. Thank you again for your business. Regards, Joe Lunghamer Chevrolet Team