Reviews
Write a reviewBad business
I’ve bought over 30 vehicles from this lot. Since new management and new pricing is in place, I wouldn’t spend another penny here. Watch out of the “Big Sales!” Go ahead and remove this one too, Don. I can post a new one every day ❤️
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you sharing this recent experience with us, Decoda. We regret to learn that you did not have a more positive experience shopping for your next car. Please reach out to us at (423) 763-0369 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
GREAT Salesmanship
After having my car stolen, I was thrilled to have found exactly what I was looking for! :) From a ‘02 Accord to a ‘10 Accord! I am enjoying my newer model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please reach out to us if there is anything else we can do for you! We hope you have a great day!
Disappointed
Bailey and Logan lost the picture they took of me when I purchased my Truck. They said they would send it to my email and I never received it. I looked on their Facebook page and they didn't post it there either. Also my credit still shows like 5 or 6 credit hard inquiries that makes me look like I went crazy trying to get financing for this truck. Now I have to wait 2 years for it to fall off my credit. Satisfied with the truck I purchased, but disappointed in everything else.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you, if we still can. Please reach out to us at (423) 763-0369 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Best car buying experience
Staff was very helpful and super nice. Not pushy. Very friendly atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your recent service experience with us, Melissa! We hope you continue to choose MtnView at 153 as your first choice for all your vehicle needs!
Excellent service and Best buying process
This is the second time we have purchased a car from Mtn View. Jace was great and they have been to work with. We will definitely use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to hear you enjoyed dealing with Jace! Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.
complete satisfaction
I just purchased my 2nd car from MTN VIEW@153. I like that they aren't high pressure, they let us tour the lot without continuous interruption. The staff is polite & easy going. Both the truck & the car my husband and I purchased are in great shape. Will definitely go back when we are looking for our next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback, Tonia! We truly appreciate your continued business with us, and we're looking forward to your next visit!
Terrific car buying experience!
From the salesman (Mike Goza) to the sales manager, this team far exceded my expectations. Very professional and family friendly. Could not ask for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Searching on line
They had a vehicle that was on line that I was interested in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for sharing your recent experience with us, Darnell! We are always more than happy to assist you if anything else comes up. Take care!
Fantastic service and great deals!
I had a fantastic experiance! All around great deal and terrific staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
We had a very good car buying experience at the dealership. Our salesman, John Harris, was quite knowledgeable of the process and hooked us up. We are very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase