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Automax of Ocala

(4,485 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Amazing experience with purchasing a car.

Amazing experience with purchasing a car. Hayley and Ryan were very friendly and helped me out tremendously.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. The Sales Team at AutoMax Ocala

Salesman Bin and Matt in financing were great.

Salesman Bin and Matt in financing were great. Made my purchase experience enjoyable, met my needs and all done in a timely manner.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi David: Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala

Once they have your money you are dead to them.

Once they have your money you are dead to them. ZERO CUSTOMER SERVICE AFTER THE SALE. Bought essentially a brand new car (1000 miles, $35K) nothing but problems, all they would tell me is it’s a preowned vehicle, it was on me to have it checked out. They’re horrible. There are thousands of used cars in Ocala. Definitely find another one!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for this feedback, Annie. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at AutoMax Ocala

I purchased a nice car at what I felt was a good price I

I purchased a nice car at what I felt was a good price I would recommend Auto Max to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

A thoroughly seamless and stress free (well, practically

A thoroughly seamless and stress free (well, practically - is buying a car ever TRULY stress free?) experience. I had done a lot of research, but hadn't been quite ready to pull the trigger on purchasing. They effortlessly removed all the reasons I had to wait. Everyone I worked with was respectful, professional - and if they didn't have an answer to a question, they found the answer. The honest one - not something made up to close the deal. Heather is great! So is Andres! ...and so is the gentleman whose name I can't remember (I am SO sorry! What can I say? I'm old). Two weeks later, and I'm still VERY happy with the purchase. All the business end/legal stuff that is supposed to happen after the fact has cleared without a hitch. Other dealers could learn a lot from these folks.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

Ben hooked me up and Jesse nailed it!

Ben hooked me up and Jesse nailed it!!! Sent info ahead and was in and out in 1 HOUR !!!!! As it was a 3 hour drive for pick up; that fact was greatly appreciated!! Y'all made my dream vome true!! Can't thank you enough!! Above and beyond!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 STARS!! 5 JUST ISN'T ENOUGH!! R. Brehmer Port St. Lucie

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again! The Sales Team at AutoMax Ocala

He worked hard to meet all of our requests.

He worked hard to meet all of our requests. I appreciated the professional manner of everyone we dealt with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala

Very professional and get atmosphere from the moment we

Very professional and get atmosphere from the moment we pulled in to the dealership, we were instantly greeted by a team member!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that we were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

Very Quick, Found a great deal and the service was great.

Very Quick, Found a great deal and the service was great. If you're looking for a up to date great serviced car, go to automax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Debra, for sharing about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

They gave us a really good deal and were very

They gave us a really good deal and were very professional. It didn’t take long to finish our deal. We love the truck we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Thomas, for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala