Reviews
Awesome!
Awesome! Ryan was great! Andy super nice and very professional and courteous! !! No pressure and they work with you! If you are in Ocala! Stop by there and get your car! Awesome in all aspects!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joshua, Thank you for your very kind review. Andy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala
Victor was amazing helped us find our second purchase at
Victor was amazing helped us find our second purchase at Auto Max Ocala. He took the time to listen to us and found us a perfect car one we had no idea existed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Victor and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala
You feel heard, Haley is an excellent sales associate,
You feel heard, Haley is an excellent sales associate, open transparency, and you will get the best deal, walking away with a good vehicle and deal. The entire team is great!👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haley and our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala
Overall, not impressed with this dealership.
Overall, not impressed with this dealership. First of all, I don't appreciate the overt misogynistic tendencies from Ernesto. We were clear that this vehicle is for me AND I am the one who handles our finances. Time and time again Ernesto would address my husband and not me, and also would give the paperwork to my husband, who would then hand it to me 🙄 then it was a whole ordeal because we wanted to use our bank and they kept pressuring us to use their financing instead. They also kept trying to add on different fees. We held firm and finally made it through the process using our bank, and since then there have been issues with the title and tag paperwork. They are getting 3 stars for the car itself, but we won't be return customers. There are better dealerships out there and better salespeople. I don't recommend this dealership.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at AutoMax Ocala
Great experience and staff!
Great experience and staff! Bought a car to be picked up when returning to Ocala was an overwhelming task, that Ernesto, Matt and Scott made easy. From pictures and videos, car service records etc.. to overnighting loan docs for us to sign notarize and return so all that was left to do was pickup the car when we got back to FL was done seamlessly by the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala
Professional and friendly.
Professional and friendly. Explained features of auto clearly. Great follow up. Showed us several vehicles and was thoroughly versed on them all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala
The salesman Ernesto was great.
The salesman Ernesto was great. Very knowledgeable and approachable. He answered any questions we had.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Ernesto had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala
The dealership overall reached my expectations by having
The dealership overall reached my expectations by having a good selection of vehicles and the service from the staff was excellent. The employees presented themselves professionally. Well dressed, not pushy in sales and willing to work around to make the customer happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ian, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala
richard was transparent and thorough.
richard was transparent and thorough. he made the process easy which is hard to do at a car dealership . automax had the perfect car for me and i recommend them over big dealerships
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
It was a geat experience.
It was a geat experience. from driving up, to salesman, to finance. It was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with AutoMax Ocala. Andres and our team appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala