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Automax of Ocala

(4,520 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Very little pressure to make a decision to buy my car....

Very little pressure to make a decision to buy my car. Also, they were willing to work with me to get the monthly car payment where I wanted it to be. In and out very quickly!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are so glad you appreciated our "no pressure" sales atmosphere and that you found your perfect vehicle for the perfect price. If there is anything else we can do for you, please let us know. Congratulations!

This was my first time financing a car and all of the...

This was my first time financing a car and all of the sales associates were extremely helpful in finding a car that was perfect for me. I had an amazing experience at automax! I definitely recommend this dealership to anyone looking to purchase a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review, Alesha! We are super glad you chose us to help you finance your first car! We're honored! We are so glad to hear it was an amazing experience and hope you think of us again when you're ready for the next one. Congratuations!

Excellent customer service!!

The salesman came to my work with the vehicle for me to test drive it, which I appreciated very much. Once I got the facility to sign paperwork everything was smooth and easy. My salesman was great to work with and followed up the next day to make sure everything was ok. Great customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review, Kayla! We're thrilled everything went so well for you! We hope you enjoy your new vehicle for a long time to come. Let us know if there is anything else we can do for you. Congratulations!

Excellent experience

We went to Automax in Ocala, FL looking for a car we saw online. The car was there and looked fantastic. Billy Hart came out to help us out and he was extremely polite and helpful. He was patient and very friendly as well. We met the floor sales manager who was also very nice. We weren’t sure if we were going to buy the car so we left. The manager called me later the same day with new offer we couldn’t let go. Therefore, we returned the next day and made the purchase. The process was fast and easy. We had never been there before but we will return when there’s a need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review, Luis! We are super glad you had such a wonderful visit here! We couldn't be happier to hear Billy and the team made sure you got the best deal and the perfect vehicle. Please, let us know if there is anything else we can do for you. Congrats!

Car # 3 from Dan Gallagher and AutoMax! They are never...

Car # 3 from Dan Gallagher and AutoMax! They are never pushy, very fair with their deals and prices are better than anyone around. Dan is a gem to work with. There's a reason we are repeat customers:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We also thank you for coming back to see us and for being part of the AutoMax family! Please, let us know if there is anything else we can do for you. We will be sure to share your kind words with Dan and Congratulations!

A very positive experience. I would definitely recommend...

A very positive experience. I would definitely recommend Cameron and Rick. They streamlined the process. They were professional, friendly, and efficient. It was a pleasure doing business with AutoMax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're so glad you had such a positive experience here! We enjoyed working with you and look forward to helping you in the future. Congrats!

Quick and easy buying process. I found the car I wanted...

Quick and easy buying process. I found the car I wanted this morning around 9:30 then had the car purchased around noon. This was my first time making a big purchase on a car and although the turnaround was quick it didn't feel like I was being pushed to get the car. Dan and Ramon both helped me out a great deal in making sure I was comfortable with the experience when it is not atypical for dealerships to take advantage of a first-time buyer. Would definitely recommend to anyone looking for a car to go to AutoMax for a good customer experience and reasonable pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for reviewing us! Also, thank you so much for choosing for your first big car purchase!! We're honored and greatly appreciate your recommendation. If you need anything else, let us know. Congratulations!

The staff, my salesperson and right up to the general...

The staff, my salesperson and right up to the general manager were all amazing. A five star experience and follow up. Everyone was on point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so happy Frank made sure you had the most amazing visit and that everything went so well for you! If there is anything else we can do for you, please let us know. Congratulations!

Don't remember the name of the gentleman that wrote up...

Don't remember the name of the gentleman that wrote up the sales and all, but he was very concerned and content on getting the best that he could. Awesome 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We ae super glad everything worked out so well for you and you found exactly what you wanted. Let us know if there is anything else we can do for you. Congrats!

This is the 3rd car that we have purchased from the...

This is the 3rd car that we have purchased from the dealership and the worst experience we had yet. Our original salesman Cameron was amazing, super helpful and nice. We had to come back the next day, Monday to complete the deal due to bank hrs. The salesman TJ that we had then made us feel like we were interrupting his phone time. We had financing complete and had been working with him and our bank since 8am. Appt was set for us to be there and he had NO paperwork completed and made us sit alone as he played on his phone. More than once he told us that “he just took over the deal to help Cameron” and that he didn’t need out business. Had to wait 3 hrs after work and were the last people to leave the building, even with an appt. Received a phone call the next day from Allen and even though it started off accusatory, the call ended with a resolution. An appt to have the vehicle redetailed as there was melted gum in a compartment, a second key cut and a redeemed reputation. Hopefully I will be back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and would like to hear more about your visit. If you could, please give us a call at 352-401-0808 and ask to speak to a sales manager. Thank you.