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Automax of Ocala

(4,487 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Haley Smith was outstanding. She was very professional...

Haley Smith was outstanding. She was very professional and very patient. I must admit that we purchased the truck as much because of her as what we saw in the vehicle. We had made arrangements to visit another dealership, but with the deal promised to us, we were completely sold. We remain two completely satisfied customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad to hear you had such a wonderful experience here! We will be sure to share your kind words with Haley and we look forward to seeing you again. Congrats!

Makes buying a car very easy and they definitely don't...

Makes buying a car very easy and they definitely don't want you to feel pressured . Show you excellent what you will be paying before you make a decision. Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We're pleased you had such a positive experience here! We are happy to hear you appreciated our "no pressure" sales atmosphere. Let us know if there's anything else we can do for you. Congrats!

Definitely a winner! This was our third purchase from the...

Definitely a winner! This was our third purchase from the dealer. Andre and Donte delivered excellent service. We explained what we wanted and they delivered. Allen and Richard helped complete the process with ease. Buying a vehicle was always a loathsome experience but all of these gentlemen made it easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! Also, thank you for coming back to see us and for being part of the AutoMax family! We look forward to helping you with number four. Congratulations!!

Excellent Customer Service

Quick and easy buying process. I found the car I wanted this morning around 9:30 then had the car purchased around noon. This was my first time making a big purchase on a car and although the turnaround was quick it didn't feel like I was being pushed to get the car. Dan and Ramon both helped me out a great deal in making sure I was comfortable with the experience when it is not atypical for dealerships to take advantage of a first-time buyer. Would definitely recommend to anyone looking for a car to go to AutoMax for a good customer experience and reasonable pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for the review, Geron! We are so happy to have been part of your first big car purchase! We're honored and so glad everything went so well for you. Please, let us know if there is anything else we can do for you. Congratulations!

Mike and Rick were great. Didn’t appreciate vehicle not...

Mike and Rick were great. Didn’t appreciate vehicle not being detailed, no front mats and hand insert in rear door missing.... all after signing paperwork..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're glad to hear you had an overall positive experience here. If there is anything we can do for you, please give us a call and we will be happy to help. Congrats!

Found them very amiable easy to deal with not pushing and...

Found them very amiable easy to deal with not pushing and An extra effort to to make everything right Til I was totally satisfied My Salesman Mr. Dan was excellent Will go back again for sure

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're super happy to hear you had such an awesome experience here! If there is anything else we can do for you, please let us know. Congratulations!

Great inventory selection. Haley was awesome and very...

Great inventory selection. Haley was awesome and very helpful. The whole process from start to finish moved along nicely. I never once felt pressured. I wish the vehicle had been washed and fueled up before turning it over to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're glad you had an overall positive experience here and that Haley made sure everything went nice and smooth. If there is anything we can help you out with, please give us a call any time. Congrats!

Excellent attention and good people I will recommend...

Excellent attention and good people I will recommend then to Friends in Automax is a good Car dealership to recommend to others they also have are you friendly atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're so glad you had such a wonderful experience here! We greatly appreciate the recommendation and look forward to helping you again someday. Congrats!

Buyer

Our experience at Automax Ocala was amazing! Everyone was supper nice and very helpful! Our salesmen Mike was awesome and very informative and very helpful! Our overall experience was just incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We are happy to hear how amazing of a visit you had! We're glad Mike made sure you found exactly what you wanted. Please, let us know if there is anything else we can do for you. Congrats!

My salesman Ben was great and the staff made the process...

My salesman Ben was great and the staff made the process of buying the car easy. I didn’t feel like I was being held hostage. They were not pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are thrilled to hear you had such a positive experience here and that you appreciated our "no pressure" sales atmosphere! We hope you enjoy your new car for a long time and are here if you need anything else. Congratulations!