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Automax of Ocala

(4,520 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Haley Smith was very good and professional at her work

Haley Smith was very good and professional at her work and knows her vehicles. She got me a great deal on my new set of wheels 🛞. AutoMax is the go to place for a new vehicle. Good selection of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Please let us know if Haley or the team can be of any more assistance. The Sales Team at AutoMax Ocala

Need to be more upfront about the vehicles/ rust damage

Need to be more upfront about the vehicles/ rust damage etc. over all when rust was discovered the dealership made things right and got me into another vehicle. Allowed a switch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review, Cody. While we're glad that our team was able to resolve the issue to your satisfaction, we do apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you. The Sales Team at AutoMax Ocala

Great friendly service mat did a good job.

Great friendly service mat did a good job. Fast friendly super fast delivery. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tammy, It's great to hear that Matt was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

MS HAILY WAS VERY HELPFULL AND NOT PUSHY.

MS HAILY WAS VERY HELPFULL AND NOT PUSHY. GREAT PLACE TO PURCHACE A CAR OR TRUCK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that we were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

Experience was great easy and not pushy at all!

Experience was great easy and not pushy at all! Our salesmen was great and showed us exactly what we needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with AutoMax Ocala. Jesse, Felipe, and Annette appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Haley was awesome!

Haley was awesome! What employee do you know in this day and age would come in on their day off? She was very professional,knowledgeable and truthful. I will recommend this dealership and Haley to everyone. A great experience. Stephen even put gas in the car. I will be back for my next vehicle!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad Haely, Stephen, and our team were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

Great experience with Ernesto.

Great experience with Ernesto. Made us feel comfortable and was honest with us from the start.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala

AN honest buying experience.

AN honest buying experience. Haley was very knowledgeable and helpful. I have bought a lot of cars over my 68 years of driving and would recommend Haley and Automax before buying elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Haley was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Finance dude is a complete jerk.

Finance dude is a complete jerk. Super rude and unprofessional. Laughed in my face when I told him which bank I was preapproved with and told me they didn't take my bank. Came back 2 weeks later, didn't remember me and then had no problem with taking my bank after saying I was preapproved from a different bank prior. Super shady and scummy, don't bother coming here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at AutoMax Ocala

Matt was very patient and helpful as I deliberated over

Matt was very patient and helpful as I deliberated over which car to buy. He listened to what I requested and was able to match me with the right car. This is my second time buying a vehicle from AutoMax, so I am confident in recommending them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Matt was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala