Reviews
Matt W was awesome.
Matt W was awesome. Great customer service. The guy from finance was great also. My overall experience was excellent. I will return to purchase another car in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kenya, Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala
I purchased the car before it was officially put in the
I purchased the car before it was officially put in the lo when it was still parked at the shop. It was a Saturday so there was no one at the shop to give us any information. I noticed the detail job wasn’t very good like maybe it wasn’t completed. When I got the car home, I noticed an interior light that didn’t work and there were no floor mats. I called Rich to ask if there were floor mats. I also asked for him to check with the shop to make sure the inspection was completed. He never called me back. I called and spoke to him a second time and he never called me back. I’ve also realized the misting feature of the wipers doesn’t work. I have to wonder if the inspection and detailing were completed.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We're sorry to hear that you didn't have a fully satisfying experience and apologize for any inconvenience. Please send us a message with your contact information so that we can reach out and address your concerns. We appreciate your business and hope we can turn this around for you. The Sales Team at AutoMax Ocala
Aubrey was great he listened and they did a great job
Aubrey was great he listened and they did a great job getting us what we needed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Aubrey, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala
Michael made my car purchasing experience very enjoyable.
Michael made my car purchasing experience very enjoyable. He was quick to answer all my questions. The financing department explained all the details and patiently guided me through all the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
Scott & Philippi were great to work with!
Scott & Philippi were great to work with!….Very helpful! Will return in the future & refer friends as well…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words for Scott and Felipe and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala
Our experience with Aubrey was superb in helping us find
Our experience with Aubrey was superb in helping us find a used truck that matched what we were looking for. We met Matt, his manager, who was very transparent about the AutoMax sales process and why their vehicles were priced so low compared to everywhere else we looked. Both Aubrey and Matt went the extra mile in telling us about the history and value of the truck in the open market. A test drive and inspection of the truck was very satisfying. Once we decided to purchase the truck, we then came to an agreement on my trade-in allowance after some negotiation. Aubrey/Matt worked up the numbers and there were no extra fees, other the usual stuff. The loan manager, Jesse, was fantastic. He was able to finance the truck at a credit union where we were current members. The process was smooth with no surprises. We highly recommend AutoMax to everyone who wants an amazingly low price on a used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Aubrey, Matt, and Jesse were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
This was our first experience with Automax.
This was our first experience with Automax. Everyone was friendly and helpful; also courteous, not a traumatic experience at all. We got the vehicle we wanted and the trade-in was fair. When we need another vehicle, Automax will be our first thought.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
Have bought several vehicles over the years from Automax.
Have bought several vehicles over the years from Automax. Always been easy to deal with and take care of business quickly. Till next time!! Thanks Jimmy Childress
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jimmy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala
Elijah Rios and Scottie in finance We’re great helped me
Elijah Rios and Scottie in finance We’re great helped me get the car I wanted and we’re so helpful with everything definitely go to these people they will make it happen!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jamie, We are very happy to hear Elijah and Scottie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
My husband and his family have purchased multiple cars
My husband and his family have purchased multiple cars from AutoMax Ocala and I was in the market for a car and thought I would give it a try! I drove down in the afternoon from Gainesville and Michael helped us finalize a deal before the end of the day. Andres was also super helpful throughout the process and very kind and courteous. The people truly make this dealership a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Valentina, Thank you for sharing your experience with us! We're happy to hear it went well working with Andres and Michael. We truly appreciate your feedback. The Sales Team at AutoMax Ocala