Reviews
Excellent sales service and tons of cars to choose to....
Excellent sales service and tons of cars to choose to. I’ll recommend auto max Ocala. Special thanks to: Mr. Donte Mr.Cash and Mr. Cecil
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review. We are glad to hear that Donte, Cash and Cecil were able to take care of you with 5 star quality service. WE can't wait to serve you in the future for your next car purchase.
Overall the experience was great I would have given 5...
Overall the experience was great I would have given 5 stars but my only complaint is that when trying to Negotiate about getting a spare tire which the car was missing upon inspection the sales person went to ask sales manager and the sales manager said that is not something they are will to do, so spent 13,000.00 but not will to get me the spare tire the car came with when it was brand new. They could have lost a deal over a simple tire not good
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and feedback! We always strive to make every customer's experience here nothing but positive. We're glad we were able to do that for you for the most part! If we have fallen short, please feel free to call us at 352-401-0808 and ask to speak to a sales manager. We hope you are still enjoying your purchase and look forward to being able to assist you in the future!
They WILL put you in a nice affordable ride.I checked...
They WILL put you in a nice affordable ride. I checked every dealership in the surrounding area through an internet app. I always came back to Automax. From the internet sales agents to the sales agent was respectful and professional. The financial manager found a way to get it done. Spectacular!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We always want to be able to help every customer get into a nice and affordable car. We are thrilled to have been able to help you! We hope you're still enjoying it!
We love that they disclose all the information about the...
We love that they disclose all the information about the car on the window, no guessing or having to find someone to ask. Very fair on pricing. My family has purchased 2 cars from them. I would very much recommend AutoMax if looking for a pre-owned car. Sales person Kelly Kish was Fabulous to deal with, she knows her products.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review, Jan! We try to be as transparent and honest as possible as well as provide excellent customer service! Thank you for allowing us to not only get you into one car, but two! Congratulations!
Great prices, everyone was super nice!! It was a fabulous...
Great prices, everyone was super nice!! It was a fabulous experience. I would definitely buy from them in the future. They have great used cars, unlike other used delearships that have vehicles that have been abused.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Marilyn! We are ecstatic you had a fabulous experience! We welcome you back any time. Congrats!
The service I received was amazing. I got there right...
The service I received was amazing. I got there right when they opened and less than two and a half hours later I drove off the lot with my truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Michelle! That's what we like to hear! We try to make all sales this quick and easy. Congrats on the truck!!
Helped me get the car I wanted. Mikel M was very helpful...
Helped me get the car I wanted. Mikel M was very helpful and low pressure. Very easy to work with. Very satisfied with overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review, Ricky! We're so glad you enjoyed our "no pressure" environment! We always strive to give each and every customer an easy and seamless experience. Congrats on getting exactly what you wanted!
I am actually shocked that the rating is so low. I...
I am actually shocked that the rating is so low. I personally had a great experience. After weeks of searching online and comparing prices I decided it was time to go see the cars in person. Auto max was last on my list because it was farthest from my home but I should have just gone there first and saved myself the headache. I found they were very upfront with the prices and very honest. Donte was my sales person and he was great. He was very friendly and I really felt like he worked hard with us and for us to get us what I feel is a very fair price on our auto. Our finance guy was Dan and he also was very nice and had us in and out and in our new vehicle in no time. There was some negotiation and some back and forth but I have bought cars from various dealers recently and I really have to hand it to Automax because they made me feel like a valued customer. I don’t know maybe our sales rep Dante was just extraordinary
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for reviewing us! We are shocked too! We pride ourselves on our excellent customer service and "no pressure" sales. It's very nice to hear Donte and Dan lived up to our expectations and exceeded yours! We are so glad you made the trip to see us and hope to be able to work with you again. Congratulations!
One of the best dealerships around. Not a stressful...
One of the best dealerships around. Not a stressful environment at all. One of my best experiences buying a car. Fair prices and great staff. Sales very knowledgeable. Miles and Ernesto are great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the nice review! We're so happy Miles and Ernesto made your car buying experience such a pleasant one. Let us know if there is anything else we can do for you!
Liked vehicle but found out truck has brake problems. So...
Liked vehicle but found out truck has brake problems. So much for their vehicle inspection. They also don't allow returns if you don't like vehicle or if it has problems. Get vehicle inspected by mechanic before you buy from them or go to dealership who warrant their used cars
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback.We are sorry your experience wasn't the quality you expected. We would like the opportunity to investigate this further. Please, feel free to call us any time at 352-401-0808 and ask to speak to a Sales Manager.