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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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They won't invite nothing to drink, we buy two cars, the...

They won't invite nothing to drink, we buy two cars, the manager was like funny guy, not funny at all. The financial guy try to cheat on me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the rating. We appreciate and greatly value your feedback and your continued patronage. We would like to hear more about your experience here. If you have a moment, please reach out to any Sales Manager at 352-401-0808. Thank you so much!

Great experience, and I've had some bad ones other places...

Great experience, and I've had some bad ones other places in the past. Thanks Mike V. We are trying to send more business your way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had such a great experience here and with Mike V! Thank you so much for the feedback and for spreading the word!

I would like to give Auto Max 5 stars. Had a great...

I would like to give Auto Max 5 stars. Had a great selection of different makes and models with fair prices. It was nice to be able to compare different makes side by side. Staff was friendly and helpful from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We always try to have the most diverse selection we can so we are able to help the most people we can find the perfect car for them. We are so happy we were able to do that for you! Congratulations!

I was unsure what to expect at the dealership and was...

I was unsure what to expect at the dealership and was pleasantly surprised with the great selection and customer service. The staff made the process very easy and comfortable with no antics or games other dealerships sometimes have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Brandon! We always strive to be honest and straight forward with all of our guests. Hopefully we will see you again in the future! Congratulations!

I called about a truck that just arrived and spoke to...

I called about a truck that just arrived and spoke to Charlie. He was very professional and followed through. I drove away with it 2 days later. Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are glad Charlie made getting you into your new truck quick and easy. Congratulations!!

This is our fifth vehicle from Automax have never been...

This is our fifth vehicle from Automax have never been disappointed. Second time with Allen the sales representive. Great guy good service and follow up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, your fifth vehicle from AutoMax? What a loyal patron! It is guests like you that make us AutoMax! You and your husband are part of the reason our Sales Team stay smiling and are always happy to do the job of matching the right car to the right person here at our home away from home. We truly value your business and are glad that Mike V. and Ramon did right by you folks. AutoMax is more than pleased to be your "Go-To" dealership and would be honored to have your company as regularly for any and all future vehicle purchases. Thanks again Mr. and Mrs. Thomas!

It was a very easy process even with bad weather and...

It was a very easy process even with bad weather and everybody was great Thank you very much I love my new car. Nissan Altima

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive to ensure our transaction together is pain free and enjoyable for our valued guests, such as yourself. Thank you very much for taking the time to review your experience with us. Congrats on your Altima, we are confident that it will serve you well for a very long time.

Dan was a great salesman. Very nice and kept me informed...

Dan was a great salesman. Very nice and kept me informed of what was happening during the process. This was the fastest I’ve ever bought a vehicle. I will definitely by from AutoMax again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Cassandra, taking the time to review our company was very nice of you and we appreciate it. We are happy to know this vehicle purchase was quick and easy. Dan is indeed, a great salesman and I assure you, he is pleased to know he has earned another loyal customer, When you come back for your next vehicle, we'll be glad to give you the same hassle free and pleasant experience.

The only reason for the 4 stars is due to limited...

The only reason for the 4 stars is due to limited inventory for the SUV type I was looking for, but excellent service! Will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you kindly for your honest review and rating! We are delighted to know that you enjoyed your time here and eagerly anticipate your return to the dealership. In the meantime, we shall do our very best to earn that fifth star from you, our valued guest. Congrats on your SUV, we hope it serves you well!

Would highly recommend buying a vehicle from them. We...

Would highly recommend buying a vehicle from them. We looked around the lot for a bit before we approached Mike V. who was very friendly and knowledgeable. He was able to point us at exactly the car that was right for us almost instantly. Unfortunately he had a family matter to attend to so he passed us over to Alberto who was super patient helping us through the paperwork even with our sometimes cranky 2yr old not understanding the need to sit still as 2yr olds do. Jesse in Finance was able to answer any questions I had and super helpful too. I love my new car and if the need arises I'll definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your business is greatly appreciated, as well as your feedback! We are happy to hear that you and your family were comfortable at our place during the transaction. We completely understand that kids will be kids! Mike V. and Jesse are always happy to get our guests into a car they love, so please do come back should you find yourself in the market for another vehicle. Congratulations and we hope it serves you and your family well.