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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Attentive and courteous - everyone was friendly and had a...

Attentive and courteous - everyone was friendly and had a sense of urgency. Both Dan & Ramon were very helpful. Ttttttttt ggggggg gggggggggggg gggggggggg ggggggggg. Gggggggghhhghgggggggggggggggggg gggggg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations, and thank you for reviewing us! We are glad that Dan and Ramon were so helpful and able to help you get into the vehicle you wanted! Please give us a call if you have any questions, and we hope to see you again next time!

Great experience. Staff was helpful and friendly. Made...

Great experience. Staff was helpful and friendly. Made the process as easy as possible. Happy with every aspect of Auto Max and would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations, Charlotte! We hope you love your new vehicle, and we are glad that Charlie and the rest of the team were able to help you find just what you wanted! Thank you for reviewing us, and we hope to see you again next time!

Ernie was friendly and helpful. Vehicle was as advertised...

Ernie was friendly and helpful. Vehicle was as advertised and minor issues was taken care of as promised. Felt rushed in finance office. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are glad that Ernesto was able to help you get into the vehicle that you wanted! We hope you love it, and if you have any questions please call us! Thank you for the review!

All was well until I took my SUV to the Cadillac dealer

My car has been wrecked! Would not have bought the SUV, no matter how much I loved it. Was so happy, but not any longer.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

If you haven't talked to one of our managers already, would give us a call and let us know what happened? Our number is 352-401-0808. We appreciate your feedback.

Helpful accommodating nice good deal. Good vehicles....

Helpful accommodating nice good deal. Good vehicles. Patient a a a a a a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are glad we were able to help you find a great car for a great price! Congratulations!

Great experience with Felipe! Smooth and quick car buying...

Great experience with Felipe! Smooth and quick car buying process with no pressure. We needed a larger family vehicle so we traded in my previous car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! We hope you are loving your new vehicle, and we are so glad you had a great time working with Felipe in our "no pressure" atmosphere! We would love to see you again next time you're in the market for a vehicle! Thank you for reviewing us!

Auto Max was fantastic very friendly and found me the...

Auto Max was fantastic very friendly and found me the perfect car love these guys and gals stay safe with auto Max thanks guys see you for my next car Amie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are glad that we were able to help you find your perfect car! If you have any questions at all, please give us a call! We hope to see you again next time! Congratulations!

Online app to driving off the lot couldn't have gone...

Online app to driving off the lot couldn't have gone smoother! Everyone professional & personable! Thank you all for your quality service! Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We definitely try to make the process as quick, easy, and fun as possible, so we are glad that you had a great experience with us! We hope you are loving your new vehicle, and we look forward to seeing you again next time! Congratulations!

Our sales guy Charlie wilkins was very awesome. He was...

Our sales guy Charlie wilkins was very awesome. He was attentive,knowledgable,and very helpful,and patient with both me and the wife. In overall including the dealership it was a great experience thank you all Charlie and ramon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are so glad you had an awesome experience with Charlie and Ramon, and that Charlie was able to help you find just the right vehicle! We hope you are loving your new vehicle, and if you have any questions at all, please give us a call! Thank you for the review!

Easy and Friendly

Thanks for your help! You made the process easy and were a great help entertaining and talking to the kids! Much appreciated! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are glad that Rich was able to help you find what you were looking for, and that he kept your kids entertained! We hope you love your new vehicle, and please call us if you have questions! We hope to see you again next time! Congratulations!