Reviews
I was greeted by salesman Edger who was very friendly,...
I was greeted by salesman Edger who was very friendly, polite,, and showed me what I was interested in. I bought the 2019 Explorer. I was very disappointed in getting the car detailed properly before delivery, I called the next day and came it to get the car detailed only to be told they were backed up and I was given a coupon for a car wash... I spent 2 days getting the water spots off of the car and a good coay of wax... I dealt with Jesse in Finance who was excellent also. The sales manager was unfriendly which concerned me some but got the deal done. Make sure you have things you want done or fixed in writing before signing anything..
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us, Tom! We appreciate your feedback as well as your understanding when we were backed up with car detailing. We are glad that you had a wonderful experience with Edgar, and please give us a call if you have any questions at all! Congratulations!
Very pleasurably Surprised!David could only say...
Very pleasurably Surprised! David could only say “Yes” Jesse’s delivery was excellent and also could only say “ Yes Sir “ Edgar needed to be more attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We are glad your experience with David and Ramon was so pleasant, and we hope you love your new vehicle! Please give us a call if you have any questions. Congratulations!
Very easy to work with they listen to what you are...
Very easy to work with they listen to what you are looking for no pressure sales Dan the man shout out to your professional attitude
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We are so glad you had an awesome time with Dan, and that you enjoyed our "no pressure" atmosphere! If you have any questions, please give us a call. We hope to see you again next time you're in the market for a vehicle. Thank you for the review!
This was the most positive, stress free experience I've...
This was the most positive, stress free experience I've ever had purchasing a car. Andre, the salesperson, and Scott in finance, were very pleasant. They both listened and responded to my requests. There were so many options to fit my needs and budget. Overall, a great experience and I will definitely recommend them to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us a review! We are happy that you had such a wonderful experience with Andres and Scott, and that they were able to help you find just the right vehicle for your needs. Please give us a call if you have any questions! Congratulations!
Awesome place! Ramon the finance manager is the best!...
Awesome place! Ramon the finance manager is the best! Wouldn't work with anyone else! Ramon is very knowledgeable and extremely friendly. Mist if the other staff was friendly and helpful as well. Would definitely recommend this place!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad you had a great experience with Ernesto and Ramon, and we appreciate your recommendation! If you have any questions at all, don't hesitate to give us a call. Congratulations on your new vehicle!
Fab-U-Lous
I will NEVER buy a vehicle from another dealer. Dan Gallagher (Salesman) was terrific and service and price were TERRIFIC. Great experience all around. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, Barbara! We hope that you love your new vehicle, and we are so happy you had a wonderful time with Dan and the rest of the team! We hope to see you again next time you're looking for a vehicle, and thank you for taking the time to review us!
Great people! Great customer service through the whole...
Great people! Great customer service through the whole process!!! Even the finance guy was pleasant to work with. This is our second purchasing experience at Auto Max and we don't intend for it to be our last. The first purchase we had for 4 years and not a single mechanical issue.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you reviewing us, TJ! We are so glad you had a great experience with Allen and the rest of the team! We really appreciate your business, so thank you for continuing to choose us when you need a vehicle! Please give us a call if you have any questions, and congratulations on your new vehicle!
Excellent Place to Buy
Automax Ocala has always taken care of my immediate and extended family. They are far superior to any service I received at any dealership. Their top-notch people are always ready to assist when needed. I deal with Dan G. for sales and Dan C. for finance and both men treat you like family. Cecil is the Sales Manager and I know that he will put you in the best hands possible and their deals will beat any competitor. THIS PLACE IS AMAZING.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review! We really appreciate your business, and we are happy to know that you had such a great experience with both Dans! Thank you for being a part of the AutoMax family, and we look forward to seeing you again next time!
Ernesto was great. Look at a handful of vehicles and he...
Ernesto was great. Look at a handful of vehicles and he knew the specifications of each one and was able to find me the vehicle I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Tyler! We expect our sales reps to have full knowledge about the vehicles we carry, so we are very happy to know that you benefitted from Ernesto's expertise! We hope you enjoy your new vehicle, and please give us a call if you have any questions. Congratulations!
Excellent Service!
Traded in my 2018 4Runner for a 2019 Dodge Ram Rebel. Showed up around 4pm and left the dealership at around 7:20 with my new truck after test driving and looking at 5 different trucks. All of the vehicles were in great shape with appropriate/acceptable wear and tear considering their ages/mileage. Edgar was my Sales Rep and just like every other Sales Rep I've done business with at Automax of Ocala, he has been stellar to say the least! 10/10 just for his sales technique and personality. He answered any questions we had, but wasn't overbearing or pushy. As soon as we wanted to test drive a vehicle he handed me the keys and signed a waiver and let me take it with my family in the car and he waited for us to come back. I know some people wouldn't care for this, but I LOVE it! David gave me a completely fair appraisal for my trade and even threw in a little extra for the extra money I had put into the vehicle in accessories, Kudos to him! Ramon was my finance guy and was quick to deal with, personable and professional. For anybody looking for a vehicle, this is my 5th vehicle I have purchased through Automax and I've NEVER had a disappointing experience or had any issues with the vehicles after purchase. I made calls to other dealships before heading here and I was YET AGAIN reminded why I don't like dealing with anybody else. Thanks again Automax Ocala!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kind review, Mark! We really appreciate you and your continued loyalty to AutoMax. Your opinion and satisfaction mean a lot to us, so we are very happy that you had such a wonderful experience with Edgar! Please give us a call if you have any questions about your new vehicle, and thank you for choosing AutoMax!