Reviews
Excellent Service! Great Vehicles to pick from!
Traded in my 2018 4Runner for a 2019 Dodge Ram Rebel. Showed up around 4pm and left the dealership at around 7:20 with my new truck after test driving and looking at 5 different trucks. All of the vehicles were in great shape with appropriate/acceptable wear and tear considering their ages/mileage. Edgar was my Sales Rep and just like every other Sales Rep I've done business with at Automax of Ocala, he has been stellar to say the least! 10/10 just for his sales technique and personality. He answered any questions we had, but wasn't overbearing or pushy. As soon as we wanted to test drive a vehicle he handed me the keys and signed a waiver and let me take it with my family in the car and he waited for us to come back. I know some people wouldn't care for this, but I LOVE it! David gave me a completely fair appraisal for my trade and even threw in a little extra for the extra money I had put into the vehicle in accessories, Kudos to him! Ramon was my finance guy and was quick to deal with, personable and professional. For anybody looking for a vehicle, this is my 5th vehicle I have purchased through Automax and I've NEVER had a disappointing experience or had any issues with the vehicles after purchase. I made calls to other dealships before heading here and I was YET AGAIN reminded why I don't like dealing with anybody else. Thanks again Automax Ocala!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind review, Mark! We really appreciate you and your continued loyalty to AutoMax. Your opinion and satisfaction mean a lot to us, so we are very happy that you had such a wonderful experience with Edgar! Please give us a call if you have any questions about your new vehicle, and thank you for choosing AutoMax!
Allen was a great help walking us threw the inventory of...
Allen was a great help walking us threw the inventory of trucks on the property with no buying pressure! Even as we are dealing the all the stay at home and social distancing the dealership sanitation process was spot on. We did purchase a 2019 F150 and my wife loves it. As far as the financial manager and sales manager were also spot on with no pressure to purchase and they did a great job working with our trade in vehicle and find ya the lowest possible interest rate. Great job guys George
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review, George! We are glad you had such a wonderful experience with Allen and the rest of the team! We are taking the COVID-19 pandemic very seriously, and will do everything in our power to make our customers feel safer. If you have any questions at all about your new vehicle, please give us a call. Congratulations!
The staff was nice & professional. I had a few issues &...
The staff was nice & professional. I had a few issues & they helped me work through them. I now have a newer vehicle that I am very pleased with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that our team was able to help you find a newer vehicle! Please give us a call if you have any questions, and we hope to see you again next time!
Came in knowing what we wanted, and left same day with...
Came in knowing what we wanted, and left same day with it. Easy, no hassle, and comfortable experience. Patient salesman a big plus for first time buyer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We try to make that car buying experience as quick, fun, and easy as possible, so we are glad you had such a great experience! We hope to see you again next time, and congratulations on your new vehicle!
Mike M. Was great he called me right after I viewed...
Mike M. Was great he called me right after I viewed online. He held the vehicle I wanted to see and I drove away with my new truck! He was efficient and friendly to myself and my family. Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck, Aunna! We are so happy you had a great experience with Mike, and that he was able to help you get into the truck you wanted! If you have any questions at all, please don't hesitate to give us a call. We hope to see you again next time!
I really had an amazing experience buying my first...
I really had an amazing experience buying my first vehicle Automax Ocala. Highly recommend you work with miles. That guy is a true sales man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your very first vehicle, Dawson! We are honored that you choose to come to us! We are so happy you had a great time with Miles, and we hope to see you again! Thank you so much for reviewing us!
Really enjoyed my experience. Everyone was very friendly,...
Really enjoyed my experience. Everyone was very friendly, not overly pushy or overbearing, and I didn't get any sense of anyone trying to "pull the wool over my eyes" so to speak. Everything was up front and I felt I was given a good price for my trade in up front without even needing to haggle or argue about it. Would do business with them again. Kelly is who I worked with over the phone and Mike V. is who I worked with in person, and I am a very satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad you had a great time with the AutoMax team, and that they were able to help you get into the vehicle you wanted! We are here to answer any questions you may have, and we would never pressure you into buying something you didn't absolutely want. Thank you for taking the time to review us, and we hope to see you again next time you're in the market!
Came into the store really not thinking we’d be walking...
Came into the store really not thinking we’d be walking out with an SUV. The cars on the lot looked amazing. Ramon wasn’t on the list but was super efficient with the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Mary! We are so glad you had a great experience with Miles and Ramon! We hope to see you again next time, and thank you for taking the time to review us.
Nicest salesman ever!
Sales man Dan was so nice, not pushy, and very helpful. I've bought a truck for me, a car for my wife, and now a car for my daughter over the past 3 years. All from 3 different dealers. Dan was my favorite to work with. Dan from finance was also very easy to work with. It was very polite for him to walk out of the room when my wife and I were trying to work out the details of the payment plan we wanted to use. It had to be the easiest car buying experience I've had. I put 4 stars instead of 5 for "Price" because let's be honest, we never get a price we REALLY want pay. But we were very happy with the price we got.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad you had a great time with Dan and that you enjoyed our "no pressure" atmosphere! We think it's important that you get the vehicle you want for the best possible price, so we would never pressure you into something you didn't want. If you have any questions at all, don't hesitate to give us a call! Congratulations on your new vehicle, and we hope to see you again next time!
They were amazing . They were very helpful and...
They were amazing . They were very helpful and accommodating to our needs. They did everything to make us happy and they were very professional. We were very happy to do business with auto max.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We are so glad you had a great experience with Rich and Dan, and we are here for you if you have any questions. Your satisfaction is very important to us so please give us a call if you have any questions. Congratulations on your new vehicle!