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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Mr.Dan was very easy to work with we did the whole deal...

Mr.Dan was very easy to work with we did the whole deal over the phone. When I arrived at the dealership I was there maybe an hour and was driver have in my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we could help you find just what you wanted in record time! If you have any questions, please give us a call! We hope to see you again next time you're in the market for a new vehicle.

I got my dream truck! I was pleased with the fast service...

I got my dream truck! I was pleased with the fast service and how awesome and fast I was able to get pictures of the truck! I would recommend you guys to anyone !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy we were able to help you get into your dream truck! We hope you love it! Thank you for leaving us a review, and for the recommendation!

Since 1998 AutoMax spoiled me with my first purchase of a...

Since 1998 AutoMax spoiled me with my first purchase of a luxury vehicle, my first Lincoln Navigator. I have owned several vehicles since then and now my friends and family purchase from AutoMax as well. I would not consider buying a vehicle anywhere else. Also, if they don't have it on their lot they will find it. My salesman Allan Price is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for for continuing to choose AutoMax when you need a new vehicle! We are so glad you had another great experience with us. We really appreciate your business and your recommendation! If you have any questions, you know you can give us a call. We hope you enjoy your new vehicle!

We had a very good, non pressured experience with Kelly...

We had a very good, non pressured experience with Kelly in the sales department and Scott in the finance department. They were both very professional and very patient with us. Highly recommend AutoMax and will be going back for our next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad you had a great time with Kelly and Scott, and we hope to see you again next time you're in the market! Thank you for leaving a review, and please give us a call if you have any questions at all!

Our time at Automax was amazing. Miles helped us more...

Our time at Automax was amazing. Miles helped us more than we could have thought with everything we brought to him and also worked with us to find solutions to our problems and also kept us laughing along the way. we would really enjoy buying another car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Austin! We are very happy that you had such a great time with Miles, and that he was able to help you get into the vehicle you wanted! We hope to see you again next time you're in the market. Congratulations!

Automax of Ocala was a great experience. Everyone was...

Automax of Ocala was a great experience. Everyone was beyond friendly and professional. Mike V was a great deal of help in finding me the vehicle that was right for my family and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving us a review, and we are very glad to hear that you had an awesome experience with Mike V.! Congratulations, and please give us a call if you have any questions at all!

Excellent selection to choose from. Rich our salesman...

Excellent selection to choose from. Rich our salesman very straightforward and knowledgeable as was Dan in finance. Would do business with them again. I would highly recommend this dealership and staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was second car we brought from him.He is a grate...

This was second car we brought from him.He is a grate salesman.He answer all questions thay are not pushy and explained thank mr galllgher.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are happy that you had a great time with Dan. Thank you for continuing to choose AutoMax when you need a new vehicle, and we hope to see you again next time! Please give us a call if you have any questions.

Went to AutoMax Ocala to look at SUV's. We had not been...

Went to AutoMax Ocala to look at SUV's. We had not been planning on buying another vehicle, but unfortunately didn't have a choice due to an accident. We didn't have a clue what we wanted. We were met by David L. He is very knowledgeable and understanding and patient. He and Cash worked with us to find a vehicle that was in our price range and had the accessories we were looking for. I highly recommend AutoMax Ocala and David L. if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear of your accident, but glad that David and the rest of the team were able to help you find the right vehicle for the right price! Please give us a call if you have any questions, and thank you for reviewing us!

Salesman passed me off before I signed deal. After market...

Salesman passed me off before I signed deal. After market leather color not as promised. Management could care less. Can’t trust their salesmen. They do not want to deal with their own after market upholstery man. Once I signed the deal, gave them the $’s and I rec’d my IOU they were done. Their interior detail dept gets a 1 out of 10. Purchased many vehicles in my life and would not recommend Auto Max.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave your feedback. We checked with all the parties involved in the transaction and were told that you picked out the color with the Sales Representative, Jason, at Classic Soft Trim. If you find this information to be incorrect, please let us know. Thank you.

Consumer response

I believe Dan to be “untrustable” because he can’t seem to “remember” the discussion about the color of the leather seats. I asked for color samples and was told by Dan you didn’t have any. So at that point we went with DARK grey leather. I ended up with a light color leather. Funny, all your “parties don’t seem to remember”.