Reviews
Right car at the right place and price
I'd been planning to trade in my 2010 Honda Odyssey for a couple of months - to the point where I'd even considered color and year. On a random check for availability in the Ocala area, I was directed to the AutoMax site, which had one Odyssey - a 2019 in white pearl, my exact match. The next morning I checked the site again, and decided to call and nail it down. I spoke with James and made arrangements to see it. My wife and I were pleased with the lack of hassling, and James was a musician to boot, so I enjoyed my conversations with him. The price was excellent, and we were given a bit of a break to get it out the door. We are thankful for the lack of pressure and are pleased with our purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Odyssey! We are very happy to hear that you had such a great time with James, and that you enjoyed our "no pressure" atmosphere. Thank you for choosing AutoMax, and if you ever have any questions please give us a call!
Great experience
Was very pleased. Staff was very helpful and friendly. Would recommend this dealership to someone wanting a vehicle. Andres Gonzalez was very personable and helped me find the right vehicle,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We are so glad that Andres was able to help you find just the right vehicle! We are here for you if you have any questions at all, and we hope to see you again next time!
Truck was filthy.Windshield wiper wouldn't wipe the...
Truck was filthy. Windshield wiper wouldn't wipe the water off. 2 tires were still low on air pressure. Scraped white chalky substance off of the rear window.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I had an GREAT experience!!! Cash, Jessie and Frank were...
I had an GREAT experience!!! Cash, Jessie and Frank were a dream team!! They were kind, understanding, professional and patient. They worked to get me a great deal on a car that I hadn't considered or expected. It was way better!! I could not be happier with the experience. A huge THANK YOU to everyone at Automax for a job well done. I LOVE MY CAR!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us, Danielle, and welcome to the AutoMax family! We are so happy that you had a great time with Jesse and the rest of the AutoMax team! Congratulations on your new car, lady!
Excellent Service from start to finish!!
Went in to look at vehicles for my grand daughter(1st time buyer) Richard was our sales person and he was very accommodating and met all our inquires and concerns without question. When Allison had chosen and test driven her vehicle ,we moved on to finance and Scott was also super to work with. I have purchase my current vehicle and the vehicle prior with Auto Max of Ocala. They are a great Team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for continuing to choose AutoMax when you need a new vehicle, Melanie! We are always happy to see you and grateful for your business. We hope that Allison enjoys her new car, and if either of you have questions you know you can give us a call. Congratulations!
Andres Gonzalez was my first point of contact during my...
Andres Gonzalez was my first point of contact during my search for a vehicle at auto max Ocala, he helped me to narrow down some options as well as test drive a vehicle on my first visit. His actions and excellent service contributed to my purchase of a 2018 Chevy Equinox, would rate the experience 10/10 :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Equinox, Bella! We are here for you, and glad that Andres and Kelly were able to help you find the right car! We look forward to seeing you again next time you're in the market. Thank you for reviewing us!
Great. Very nice experience. Would buy from you again....
Great. Very nice experience. Would buy from you again. Very nice show room and really nice car display. My car looks and runs great. Would definitely tell my friends of my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! We are glad you had such a great time here at AutoMax, and that you enjoyed our showroom! If you have any questions at all, please give us a call. We hope to see you again next time you're in the market for a vehicle, and thank you so much for the review!
Ramon gave superb service. He was extremely fast on...
Ramon gave superb service. He was extremely fast on getting back to me through email and text about a vehicle that I was looking at. He had everything ready to go when we got there and got me and my family in and out in excellent timing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are glad you had such a great time with Ramon! Our sales representative know how important your time is, so we try to have everything ready for you when you get here. Thank you for reviewing us!
I was able to search cars online and the prices seemed...
I was able to search cars online and the prices seemed reasonable. The sales rep was very nice and helpful. I did not feel pressured. In general, the entire experience was less stressful than my previous experiences in buying from dealers.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We understand how stressful car buying can be, so we try to make it as quick, easy, and fun as possible for you! We are happy that you had a wonderful experience with Ernesto and the rest of the AutoMax team, and we hope to see you again!
Salesman was nice and helpful. I was talked into extended...
Salesman was nice and helpful. I was talked into extended warranty and told I could cancel. I did but no one knows about tax on it being refunded. Almost $120 tax on warranty
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the review, and we are glad that you had such a great experience with Ernesto! If you would like, please give us a call to speak with a manager regarding the extended warranty issue.