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Automax of Ocala

(4,501 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Good experience

Dan was extremely kind and helpful. He was quick to support us when buying a blue Infiniti Q50. He had a good knowledge of the car and was not pushy or annoying at all. Joe was not quite as nice and seemed a little irritable but I appreciate his work when dealing with financial things. He gave my son an incredibly high rate of around 6 or 7% APR for financing a car but luckily got it down to around 3.8% despite my credit score being 828 with a co-sign to my son. I appreciate this dealership and the car so far is very nice and my son loves it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rainy day-spirit lifted

After searching the website, I pretty much knew what I wanted when I stopped in, Jesse actually greeted me outside and took me directly to the 2 vehicles I wanted to see. He didn't push at all, He simply let me sit in both & explained the differences between the 2 models. Test drove it, and instantly decided. He helped ease the process. From there, I met with Frank to go over the financial portion of the deal. Both these guys were very courteous & professional and I simply can't thank you guys enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very informative

I was able to go in and drive the car I wanted and also got suggestions for other cars that they thought I would like. I was very happy with what I was shown and when I selected the car I wanted my sales person was able to tell me all about my car in detail. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful and not pushy at all!! Jesse Smith is great!

Wonderful place to go! Great selection and staff!! Jesse Smith is awesome to work with!! Scott in Finance was super! I will do repeat business and highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

I had the opportunity of working with Dan. He was so helpful and was always making sure that we had gotten everything we were looking for. He went out of his way just to make sure we had gotten the car of our dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Y’all are awesome!!

Great employees, wonderful customer service and very timely processing! Great vehicles and prices!! Justin, Frank and Cash were very helpful and knowledgeable about their business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Straight Forward

My sales rep, Tammy, was excellent, from my contact via text until we met. My credit was check, per my request so no surprises. Thanx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found our great new car in Ten Minutes!

Ernesto was our terrific salesman. We told him our price range was under 10k, and he showed us to the lot where we saw exactly what we wanted: a gorgeous 2014 Toyota Corolla. He was patient and thorough and the car felt wonderful on our test drive. The financier Frank was excellent, too, and they both worked overtime for us. We drove our new car out right then. Highly recommend this dealership! By the way, there is a 2019 Toyota Corolla there with only 11K miles on it for $20K. Tell them we sent you. Daniel and Claire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure

Kyle Lambert was our salesman. He was very knowledgeable and went out of his way to make us comfortable and did not pressure us. He worked with us and helped us negotiate a great deal on the vehicle we wanted. Everyone was very kind and courteous to us and I would recommend Auto Max to anyone looking to buy a vehicle, car,truck,or suv. Great prices and Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding!

I just purchased my 5th car at Automax, Ocala with Tony and the guys. I will buy my next one there as well! I have never had an issue with any of my cars/trucks and the service is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.