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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Quick and seamless

I went in knowing what I wanted. I had already picked the car I just wanted to look at it and take a ride. The salesman was pretty new to sales so there were many questions he kept saying “that isn’t my department” which was some what frustrating. I come from customer service and if you don’t know the answer you find it. He really didn’t have to do much convincing because I loved the car from the start. After I knew it was the one the process for financing was super fast and easy. That was convenient. I don’t think I’ve ever been in and out if a dealership that fast! Plus they got my a 4.1 interest rate which was great! I don’t think the customer service was good enough to give 5 stars. I just like the ease of purchasing the vehicle and being in and out. I hate sitting around while they try to haggle the interest rate or try to get you into a more expensive car to make better commission.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent!!!

My experience with auto max was very good. I thank David for his excellent presentation and his knowledge about the cars. I would highly recommend auto max. To all My friends. Great job—I Love my car. Charlotte mccarley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and courteous service

Tammy was extremely helpful, and knowledgeable. She had cars already picked out in are price range, and ready to test drive by the time we got there. Dan was very professional, and extremely patient. He was very sweet, and kind to my daughter. As this was her first car purchase, and she was overwhelmed from it all. Dan made the process seem easy, and was humorous. His sense of humor helped lighten and bring some levity, to a already stressful day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Does anyone like the process? Well might as well get a good vehicle and a decent price to make it a little more enjoyable.Hopefully won’t have to buy another for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly staff and great service

Allen was not pushy Very knowledgeable . My only complaint is that after I signed the “As Is” warranty I found out the Key was broken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service.

I would like to thank your dealership personnel for their excellent customer support. Your sales lady, Tammy Cullison, took care of all my queries in a jiffy. She also provided timely and helpful advice regarding the make and model of the vehicle I was to purchase and at the same time kept my budget in mind throughout the whole process. She let me know all the important information regarding the vehicles including their features and savings. I was very thankful that Tammy explained which vehicle would suit my needs best. Tammy has a caring approach and is truly a professional. Please also accept my gratitude to Dan Caputo for his speedy financing service, he is truly an asset to the dealership. I left there with no regrets in my purchase and I will give this dealership the highest of recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent!

The salesman Linny was excellent and extremely helpful! Joe in finance was very professional! It was the best car sales experience we have ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service, super quick process

Bought my first car through Automax Ocala, I’m very happy with how everything turned out. Mr. Allen Price was super friendly and helpful in getting me the car I wanted in an hour at most.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great dealership

I have bought 3 vehicles from Automax and would reccomend them to anyone who is looking for a great deal and awesome service. GREAT EXPERIENCE!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service!

Ermesto showed us the vehicle we were interested in. He was wonderful, informative and personable. He made it easy for me and my husband. Hate the idea of car shopping. So we were happily suprised. Finance and trade-in people equally efficient. Would recommend..****

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.