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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Excellent

Great team Jessie is Awesome and Dan do a great job the service was quick and friendly service it took 90 minutes and out the door

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First Class Experience

This was a car buyers dream, because of my positive interaction with Dylan Ross. His knowledge of the particulars of my chosen vehicle was, without a doubt, a deciding factor in choosing to purchase a vehicle from AutoMax Ocala. Since it had been many years since my last trip to a dealership, I did not want the hard sell, I am happy to say that there was no pressure. Kudos also to Joe Fulner who made the financial side of the deal easy breezy. I would gladly steer anyone needing an automobile to this venue, as the sales and service here is A-1. Many heartfelt thanks to all I came in contact with because you are the BEST.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Outstanding Service!!!

Truly amazing experience!!! I dealt with Ramone and Dan and you couldn't ask for more friendly, customer service driven individuals. The first time I have been in a dealership where I have felt no pressure and it was all about me and what I wanted. I was in amd out with my new vehicle in a matter of about 2 hours and couldn't be happier. Will definitely do business there again and have already recommended to others and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They have lots of patient with our deafness.

This is our third vehicles from Automax. We noticed that they are improvement everytime we went there. Wish one of the dealer know how to sign ASL so we could go faster with our communication but we all can write or lip reading. Many thanks for your patient with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased 2018 Lincoln MKZ.

Best experience ever! Allen and the finance guy were awesome stayed after dealership closed answered all most repetitive questions without hesitation. Made sure I was comfortable with my choice and made everything so easy. I have never had such a great experience as I did that day. Thank you Allen for everything. I will be coming back to see you and AutoMax when I decide to purchase again. I tell everyone what a great experience I had and if they are looking to come see you! Thanks again for staying after closing and making me feel like family!! AutoMax is awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review, and welcome to the Automax family! We are happy to hear that Allen was able to assist you in finding the right vehicle. We look forward to seeing you again the next time you are in the market for a new vehicle!

Our Experience

I was in a horrible accident back in December, so having to buy a new car with a baby on the way was the last thing my husband and I wanted to worry about. Allen was the nice gentleman who helped us and the process was very easy going. We didn’t feel pressured and he listened to everything we had to say and were interested in (we changed our mind several times!) Our experience was great and I’m happy to be driving around again in our new soon-to-be family vehicle. Thanks Allen for all your patience and help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to leave us a review, Hayley! We are sorry to hear that you were in an accident, and we hope that you are recovering well. We are glad to hear that Allen was able to assist you in finding the right vehicle! If you have any questions at all please give us a call.

Good experience

James Cohen very helpful and easy time. In and out with car in hand would recommend Ocala auto max to many people when it comes to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Kennth! We are glad that you had a pleasant experience with James, and that he was able to make it a bit easier for you. We really appreciate your business, and look forward to seeing you again next time you are in the market for a vehicle.

Knowledgeable sales staff, fast and simple process

Second time purchasing a vehicle from here, previously bought a Jeep Compass 2017 last year and now a Scion FRS 2015. Dan Gallagher was very accommodating to our requests and knowledgeable regarding the car we wanted to purchase, answering all of the questions we had towards to the specific conditions of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesomeness of Dan G.

Dan Gallagher was knowledgeable about the purchase process and attentive to me through out the entire process. He even gave me a lift to my rental car company to drop off my rental once we finished up the purchase. It was easy, stress free and a pleasure to work with him. Ryan helped me with the finance part and was great. He got me in and out in a breeze and was knowledgeable and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 Toyota Tundra

I initially went to Pearson Nissan to look at a used truck there. The sales people there seemed like they wanted to be somewhere else. They quoted me monthly payments from $650 - $880 for any of the new and used trucks on their lot. My mortgage is less than that. Automax got me in the perfect truck for $566. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.