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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Excellent customer service

I had gone to them about one vehicle which through not fault of theirs I couldn’t get financing. Within 2 weeks, I was contacted about another vehicle which went through with no problem. I was very impressed that the sales man remembered me and followed up with the vehicle that I wound up purchasing...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Started off on the wrong foot.

After the first salesman left to go because he had an appointment coming in, the next salesman Linny was fantastic. Willing to get leys and test drive anything I was interested in. Finance guy was great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome show room

Awesome show room with a lot of quality cars to choose from. Our salesman was great have us a great price. Highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent every time I go

Everytime I go inside automax of Ocala they always impress me and they always getting better keep up the good work as always will always come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff

Ocala fl locations staff from sales manager Cecil, salesman Ernie, and fincicial officer Ryan were very pleasant courteous and respectful to what we wanted & needed. I would highly recommend this team to first time buyers as Well as seasonal repeat customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My overall experience was great

I give it a 5 from customer service to the price and etc... everything overall is good and would recommend it to the people enjoyed every thing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Our salesperson was Rich Wood . He was courteous , polite and knowledgeable about all the vehicles we wanted to see . He did not try to up sell us after we told him our budget . The selection is amazing and within an hour we had a new suv picked out . Came back 2 days later with our down payment in hand , Rich and Ryan (finance Dept) had us in and out driving away in our new to us Dodge Durango in an hours time . I would highly recommend Rich Wood and automax for your next vehicle purchase .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

My salesman was great and so was the finance dept. I will recommend them ro everyone. Buying here is very easy and they will find you great financing rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tammy Rocks

Can’t thank Tammy enough for helping us with our fourth car from AutoMax. She really has earned and kept our business with hard work and excellent customer service :). We love our Suburban!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Salesman James Cohen was surprisingly well versed on the various models, trims and options questions we threw at him. We were predetermined on a specific model but thanks to his wealth of information, we ended up purchasing a vehicle that is much more appropriate to our needs. We dread the vehicle buying process and James and the rest of the Automax Ocala crew made it an easy and almost pleasurable process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.