Reviews
Amazing Experience
I’ll start by saying that I love my new car. Tammy was absolutely amazing she went above and beyond every step of the way in helping me chose a car (trust me when I tell you I have beer money and champagne taste), Tammy had a wonderful and positive attitude all the way through, this was my second purchase from Automax and I will continue to be a repeat customer for Tammy. Joe in finance worked some serious magic for me, He also went above and beyond in helping me get the car I wanted. Joe was able to get me a incredible deal for my sweet ride, and worked hard to get my payments where I needed them to be. If your looking to buy make sure to ask for Tammy and Joe, two amazing and magical people. Oh and I can’t forget Cecil his genuine kindness and effort to make sure I was comfortable and happy was so nice. Thanks to all of you from the bottom of my heart for making me so happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great staff
Lenny was wonderful in helping us with our Nissan Armada sale. We were in and out in about 2 hours. Thanks for everything you did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT EXPERIENCE
FUN AT A CAR DEALER? YES IT WAS, ERNESTO WAS SOOOO HELPFUL, SHOWED US NUMEROUS VEHICLES SINCE WE DID NOT LIKE THE ONE WE ORIGINALLY CAME TO SEE AND HE SUGGESTED OTHERS AFTER ASKING US A FEW QUESTIONS AND WE BOUGHT HIS FIRST SUGGESTION OF A NISSAN MURANO PLATINUM. LOVE IT!!! FRANK IN FINANCE WAS EQUALLY HELPFUL, AND VERY FUNNY AND PERSONABLE THIS IS OUR 2ND CAR FROM THIS DEALERSHIP AND WE WILL RECOMMEND THEM TO OUR FRIENDS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Marion! We are so glad that you had a pleasant experience with Ernesto and Frank. Your business is important to us, and we are grateful to have you as part of the Automax family. Thank you for the review!
WONDERFUL EXPERIENCE
SALESPERSON ERNESTO WAS SO VERY HELPFUL IN FINDING US THE VEHICLE WE NEEDED AND LOVED. WE BOUGHT A 2018 NISSAN MURANO PLATINUM AND IT IS SO LUXURIOUS INSIDE AND OUT.THE RIDE IS SMOOOOTH, LEG ROOM FOR ALL, FRANK IN FINANCE WAS AMAZING ALSO, GOT US A GREAT RATE AND HAD ALL THE PAPERWORK READY. WE WILL RECOMMEND THIS DEALRSHIP TO FRIENDS AND FAMILY.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and Excellent Service
Ernesto and the AutoMax staff were excellent to deal with. The whole car buying process was very easy and smooth thanks to them. I will definitely recommend AutoMax to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
IService at Automax of Ocala
Everyone we dealt with at AutoMax of Ocala was extremely competent and instrumental in helping us get our sale completed . They enabled us to overcome some unanticipated challenges that were 100% our fault. Their staff worked very well as a team to make sure we got through our unique situation unscated. These people epitomize the concept that, "customer service is our most important product"..You can't go wrong when you do business with this organization. Andy Rauwerda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our 3rd Car Purchase!
A very good experience in all ways. From Sales, Management, Documents to the deal arrived! Only negative the car was rinsed off and given to us wet. Would have expected it to have at least dried off, after its a Lincoln!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
I had Avery good experience. The sales and finance people were very friendly and helpful. They weren’t pushy which I appreciated. It was a nice showroom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
Easy to work with. No pressure. Great price on the car I wanted. Honest trade in value. In and out with a new car in a little over 2 hours. Car buying made easy. What else is there to say? Give them a try.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a 2008 Mercury Grand Marquis
I was very impressed with AutoMax, Ocala, Florida. Ernesto, the salesman, was very courteous, informative and not pushy. Dave Goldberg, another salesman, graciously offered his assistance when Ernesto was not available to help. Frank, the finance officer, was very efficient and, also, not pushy. The entire operation was smoothly run. The used car I purchased had been well detailed, given an oil change, and Ernesto provided a full tank of gas. Everyone I talked to including other sales people and the receptionist were very friendly. I had a 5 star experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Jay! We really appreciate your business and are happy that you had a great experience with Ernesto, David, and Frank. Congratulations on your new vehicle! If you have any questions at all please give us a call. Happy new year!