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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Excellent customer service!

This was my first “big girl” purchase since graduating nursing school! Being so, I was unsure and apprehensive about the whole process and having never financed before which only added to the apprehension. But those at AutoMax really made this whole process easy and “haggle-free”. I’m very thankful for people like, Mike, who made this experience so simple and seamless. I wasn’t pushed or pressured while making my purchase, and the customer service alone was just simply great. I will definitely be back in the future for any purchasing of vehicles for myself or my family! Thanks, AutoMax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent Service

The whole process was pleasant and highly satisfactory. Everyone was friendly and helpful. We were surprised and delighted. We will definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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2018 F150

Tony and his team are amazing. We just purchased our 11th vehicle from Automax. We are likely to purchase 11 more! They always take great care of my family and I. It’s very easy to understand why they dominate our market. No back and forth dealer games - great price up front with no hassles. I highly recommend automax to anyone looking for a vehicle! If you want it, they probably have it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2008 Eclipse

No problems with the overall purchase. Only a little disappointed that they swear by their 120 whatever point inspection yet our car had an obviously frayed serpentine belt caused by a damaged alternator pulley that was not caught or repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick

Easiest buying experience I have ever gone through. Quick, professional,painless.would recommend to anyone. Great prices. Quality employees. We will be repeat customers some day. Great selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr. & Mrs. Ribble

Jackie Ewan was quick to answer any questions that we had. She went out of her way to make sure that our first time experience with AutoMax went as smoothly as she could. She was not only professional but she was extremely helpful throughout the entire process. Thank you Jackie for your exceptional service through our new car purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Our sales person was open and honest and made the experience less painful then other buying car experiences we have had in the past. I would recommend Tammy our sales person to anyone looking to make a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

No hype sales, just the facts

Linnie, the sales rep ansered all questions, and found answers that he wasn't sure of. It was a pleasant experience.They even gave me credit for a sprayed Berliner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

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No pressure but loads of help when needed.

I was very pleased with my experience. People were buying left and right while we were their. Michael was very easy to work with and went out of his way to get us the best trade in price, and was very knowledgeable of the car that we wanted. He made sure to show us how everything worked in the car. He got us in a new car faster than we had ever, and we were on our way. Joe was also very sharp. We were very impressed on his knowledge of finance. Great guy to talk to also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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Very happy with my AutoMax Ocala experience.

My wife and I have had many financial obstacles in the past year. Tammy and Ryan at AutoMax were a real blessing in our latest one. We needed a new car after mine was totaled, but neither of us has had credit in a good long while. Tammy found us a great car to start rebuilding with and she and Ryan really helped us lay out a game plan for our next financial year. We have nothing but good things to say about our experience and have already recommend AutoMax (and Tammy) to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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