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Automax of Ocala

(4,499 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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CROOKS

Horrible! Crooks! They sold a vehicle out from under me while was doing a deal. I had it bought. Now I have an employee with no vehicle! Crooks!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mr Daniel, I apologize for any confusion. I checked with the sales associates as to why they sold a vehicle out from underneath you and they said that you had never been in to the dealership. I was told that you saw it online and said that you would send an employee of your in the following week to look at it. In the meantime, the vehicle came out of service and another sales associate had also had a customer looking at in online that came in and bought it. Once again, we apologize for any confusion.

AUTOMAX the BEST CAR BUYING EXPERIENCE

I researched 4 wheel drive trucks pricing from Gainesville to Sarasota and AUTOMAX beat all used and new dealerships pricing by whopping percentages. I feel that AUTOMAX is the one dealership where the consumer comes first and not the car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another great experience.

Great car, right price with good trade for our vehicle. This is on top of the fact that the people at this dealer ship are fabulous. This includes our salesman James Cohen, the individual who rated our trade, Dan Caputo, Finance Manager and the General Manager Tony LaPluma. This is the third vehicle that we have purchased from Automax Ocala and we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent no pressure service!

Easiest, quickest, and most stress free car buying experience I’ve ever had! Jesse was great and we never felt any pressure at any time. Also, didn’t take hours to complete the purchase, we were done in about 30min! Would definetly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

few bumps, very good

very friendly and got the car i wanted! the service was good and Drew and Joe were awesome! very well explained and a fair process of getting the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

My husband had contacted AutoMax and hooked up with Allen to find us the perfect used truck. We knew we didn't have that great of credit but Allen worked with my husband to get us into one. One that my picky "hasn't bought a truck from a dealer since 1994" husband was comfortable with. There were a few issues but so many thanks to both Allen and Joe for being patient with us, answering all of our questions/concerns. They were both awesome! Allen even came in on his day off to show me the truck my husband was looking to purchase, that meant alot. Their willingness to help us was was greatly appreciated and we would recommend them to anyone looking to purchase a used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I have not purchased a car since 2006 but it was time to say goodbye to "Betsy". I was so impressed with Alan as he answered all my questions and was very patient with me as I test drove 4 vehicles. Allen is very personable and I actually enjoyed the car buying experience. I would highly recommend Allen for your car purchase. Thanks Allen - I love my '"new to me" Acura! Frank Bradley assisted me with all the paperwork and appreciate him taking time to review all the details in such a professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy and straight forward

Car was exactly as described. I'm a value shopper and I know this car was a great value. I drove 90 miles and would do it again. Their key guy wasn't avail but they really stepped up and found a way to take care of me. Tammy was awesome to deal with.... Thanks Automax

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Salesman, No Pressure, No Bull

Salesman and Finance person was a pleasure to work with, Quick Service, In and Out Quickly with no added pressure. Great bunch of guys .... Very Attentive to our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was looking for a Mustang

I was told about a Mustang that my sister and brother in law had seen drive in to check it out met Rich, he was great , ask me a few questions then showed me the car, told me everything about the car let me take it for a test drive, we worked some numbers I told him I’d think about it and would see him the next day, I came and Rich was busy so Lenny took over. He was very nice and helped me with all the paperwork, then introduced me to Ryan, who also was great. These 3 guys made my buying experience amazing, very smooth and stress free, Best buying experience ever and will definitely tell everyone where they should buy their next car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.