Reviews
KNOWLEDGE AND FRIENDLY
Great experience,I was impressed with Tammys knowledge.There was no pressure,and price and selection was great.I would purchase from AutoMax again.Love my new truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great selection and even greater people
Everyone we spoke too was friendly and genuine, and helped us find exactly what we needed very quickly. I usually dread going to dealerships, but the people at Automax made it easy. If I could give more than five stars I definitely would. Thanks Allen, Jen, Frank, and Adrine!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The most pleasurable Car Buying experience
Allen Price greeted us when we arrived at the dealership. He was absolutely a pleasant surprise. He went out of his way to make sure he was helping me make the best decision for what would meet my needs both financially and what I preferred. Absolutely no pressure to make a buying decision which was so refreshing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NAAAAA
I purchased a vehicle almost 2 years ago from Automax. The issue I had was not with the vehicle but the fact that when you sign the credit application you are authorizing them to pull your credit?. WRONG. My credit was pulled from 5 different lenders agencies. With having good credit I was not worried about getting the loan, but this has affected my credit rating drastically with number of inquires. I did not feel that AUTOMAX Ocala was honest or upfront. If I would have known that they were going to pull my credit FIVE times with FIVE different agencies, I would have found my financing elsewhere. Over the past two years, I was able to get 2 of the hard inquires removed. However 3 of them still remain. I wrote a letter to Automax asking to have the hard inquiries removed with NO RESPONSE from them. I will NEVER go back to AUTOMAX Ocala!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Mike was excellent to work with and I was in and out with a trade within 2 hours. I would recommend AutoMax of Ocala to any of my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever!
We were on our way home from vacation in FL when our car completely died on us. We knew repairing it would not be an option and had already decided that the next thing to go meant we would buy a new car. We just didn't expect it to happen during our vacation. We had no idea if we could even buy a car, out of state, outside of regular business hours. Luckily we came across AutoMax and they were able to help us through the process. We showed up 15 minutes before closing and met Mike Fernland. Now, here we are, out of state with no way home, practically begging for them to sell us a car. Had we ended up at another dealership we could have been taken advantage of. But luckily, that didn't happen. We had a few requests, small to medium SUV, 2 years old or newer, and we can spend $x. We thought we'd see maybe one or two cars meeting our criteria, but they had a huge selection, and Mike was more than willing to show us everything, answer our questions, and take us on test drives. He stayed 2 hours past closing time to make sure we got something purchased and we could be on our way. I was very impressed with Mike's knowledge and professionalism and I couldn't believe when he told us he was new to the business! He turned a super stressful experience into a simple and stress-free transaction and we could not be more thankful. I only wish we lived closer so that we can buy our next car here, too. Thanks so much, Mike, for all of your help and expertise! This was the best car buying experience I've ever had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Entire Family Has Cars From This Dealership
Sales: Jesse Smith Finance: Ryan Frazier Our family now has 3 cars for 4 drivers (2 share a car). AutoMax Ocala customizes the buying experience to meet every person's car buying needs. They are there for you every step of the way. from the moment you walk in the door until your drive away in the perfect car for you. Great cars at great prices! Will recommend them to anyone who is looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Mike
I went looking for the best deal in town, and I did find it. They were honest with me, and help me out with everything I need it. Specially Mike a seller who stayed woth us until we left home with our new car. Thanks you all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience again!
Third car we've bought from Cash and Automax! Great people! Great prices! We always go to Automax for our vehicles! Never had a bad experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyable Car Buying Experience
The people at Automax care about finding you the right car. This process was made even easier by Jesse in sales and Ryan in finance. They were very friendly and helpful for getting just the right car for me. I was able to walk away with a Nissan with only 2,500 miles on it at a hard to beat price. If you plan to get a good used vehicle, then go to Automax. If you want a great experience there, then ask for Jesse and Ryan.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car