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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Automax of Ocala

I cannot believe what a wonderful experience it is to buy a vehicle from Steve Wallace at Automax in Ocala. From start to finish, it was smooth sailing. I called Steve ahead of my visit to Automax, and explained what I wanted in a vehicle: Recent model year, very low miles and fairly to very economical. Once in the showroom, he showed me a model on the lot that I liked, but it wasn?t quite right for me?.THEN he suggested a 2016 Electric Blue Kia Soul, that had tons of room and VERY low miles?4222 miles to be exact. Steve accompanied me on the test drive and I was hooked. So happy he had the exact vehicle in mind that I told him I wanted. This is the second time I?ve bought a vehicle at Automax with Steve Wallace handling the sale, and I spread the word, and even had friends who went to Steve and bought a Hyundai Santa Fe. Ask for Steve Wallace and definitely go to Automax Ocala at the corner of 17th and Easy St.. Both are fantastic to work with. Sandee Chalupnik

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for spreading the word and sharing your experience with Steve! Congratulations!!! =)

Ram 1500 purchase

Today I purchased a 2017 Ram 1500 from automax. Anthony and team were more than informant and helpful while I was shopping. I had an idea of what I wanted to spend and came in under budget and got what I was looking for and more. By far one of the easiest purchases I've ever had. Thank you Anthony and team at Automax

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Andrew! Congratulations on the purchase of your Ram! Happy Driving!

Perfect!!

Awesome team at Automat Ocala!! Mark is who you want to speak to. He's an expert the best in customer service best dealer yet. Thanks Mark!! Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mr. & Mrs. Robinson! Congratulations!

Purchasing

I just purchased a vehicle from this dealership, the salesman ,Cash, did a excellent job helping us with the purchase of vehicle. Everyone at the dealership are friendly, helpful and professional. I highly recommended this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Welcome to the family! Thank you for taking the time to share your experience!

Never knew buying a car was so easy

I just wanted to share my experience with Mr. Mark Travis. He listens and do not pressure. He is knowledgeable and trustworthy!! I will forever be grateful to him and I recommend him to all my friends and family members. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review your experience with Mark and congratulations!!! We're happy you're going to recommend him to everyone! =)

by Anna Sumner, Summerfield, Fl

I had such a pleasant experience buying my SUV from AutoMax. Dan was very helpful and made the process very pleasant. I came to Ocala late after work to purchase my Car and they all stayed and took care of me until I was able to actually drive off the lot that night in my new vehicle. I didn't expect that but it was so nice!! I had been looking for months and visited several car dealers and a lot of them were horrible to work with. These guys were fantastic!! Still waiting to get my tag though but other than that I'm extremely happy the decision to go with AutoMax!??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations and happy driving!!! =)

Outstanding Product Specialist Edgar Manzanares

Automax Ocala is the finest place to buy an auto we have ever dealt with. Our product specialist Edgar Manzanares was wonderful with all aspects of our inquires and our ultimate purchase at Automax. Edgar gave us no surprises and everything was upfront and completely honest. What an enjoyable time we had at Automax. We will be doing all our auto shopping from now on at Automax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for reviewing your experience with Edgar. Congratulations!!! Thank you for the feedback!

Great time buying a truck...

I had been trying to purchase a Truck for about a month and due to my own fault of a declining credit rating I was having bad luck... Dan G at Automax did everything he could to make sure I would not waste his or my time before coming in to look around. I had found a vehicle that fit my needs on their website and arrived at the dealership around 9AM. By 1015ish we were signing papers and closing a deal. I am very satisfied with this dealership, salesman, and my 2014 GMC All Terrain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding customer service Ryan Frazier

I had an outstanding experience with the sales rep Ryan Frazier he made me feel really comfortable in buying my vehicle help me through the process 110% every question I had he awnsered. Also very knowledgeable about the vehicles I have a question he made it a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tammy Cullison is #1salesperson

Me and my husband had the pleasure of Tammy Cullison helping us she was knowledgeable on the Ford truck answered all the questions. Absolutely will tell anybody looking for a new or used vehicle GO see Tammy!! She's the best! ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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