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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great experience

Tammy helped my husband and me find the perfect car! She was a lot of fun and super easy to work with. The whole process was so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad we made things easy Amy, thanks for your business!

Sales

Thank you Ryan Frazier and Scott Dippolito in helping us buying a car! We will and do recommend these two guys. Took there time and answered all of our questions. We would definitely recommend AutoMax! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words Todd!

Very pleased

We bought a vehicle from Automax 3 days ago and are very please with the process. We were assisted by Shimar Lindsey and he was very knowledgeable and helpful. We would recommend that you let Automax help you with your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the recommendation! Happy driving =)

Great Sales Experience

I was pleased as soon as I walked into the doors. I wasn't immediately accosted by a salesperson and actually had to request to speak to someone at the front desk. Clarence was the salesperson and really took care of me. There was no pressure to purchase anything and Clarence was very accommodating. The overall process was so easy I was able to purchase a vehicle with my two children present. I have already recommended this dealership to others and will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Amanda!

Great experience all around!

Ryan Frazier was absolutely amazing today. He put no pressure on me to buy, listened to my needs and wants, and made sure I went on multiple test drives to be certain I was sure I got what I wanted. Honest, accommodating, extremely helpful and friendly, Ryan went above and beyond to make this the best car buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beautiful BMW

Clarence Smith did a fine job in facilitating the purchase of the BMW. He was attentive, diligent with maintaining contact, providing updates and conducting follow up. He ensured that the car was appropriately detailed and cleaned thoroughly and that's greatly appreciated. The car was turned over with a half tank of gas which was most unfortunate and unusual. We typically purchase cars with a full tank of gas. Perhaps he forgot...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer

Very satisfied with service. Clarence Smith did a great job to make the experience pleasant and painless. Everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2019 Chrysler Town and Country

I would like to take a few minutes to personally thank Auto Max of Ocala, and especially Edgar, the salesman who took the time to show me and help me with ALL my questions and concerns while looking for a car to replace the one I lost in a 4 car pile up in Pittsburg, Pa. There was never any pressure, nor did they bad mouth any other company when I said I was going to look further before I decided what car I wanted. I wound up going back to Auto Max, and Edgar, and purchased a 2016 Chrysler Town and Country on Sunday July 31st. I am TOTALLY happy with all aspects, and I even went back on Wednesday to get help with some of the features, and Edgar helped me with a smile and treated me like I was the most important person there. Once again, THANK YOU AUTO MAX OF OCALA, and especially EDGAR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automax / Clarence Smith Great to Work With!

I had the most pleasant car buying experience yesterday. A big "Thank You" goes to Clarence Smith, who was very professional and very patient with me. I never once felt pressured or rushed. He met with me several times, always with a smile. The entire process was painless. He listened to me and respected my wishes. I highly recommend Clarence Smith, if you are looking to purchase a used car at a fair price. One happy satisfied customer right here...Looking forward to working with you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Had a Great experience buying a newer car... Fell in love with the RAV4 electric blue... Ryan Frazier was my salesman and was very helpful and professional.... Thank you Ryan for helping me find the vehicle I wanted...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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