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Automax of Ocala

(4,497 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Love My New to Me Car! Great Experience!

Quick and easy. I have been quietly shopping online for a couple years. I saw this particular car on my short list was coming in and did most of my paperwork online. Clarence called me to let me know it was being detailed and would be ready to been seen by the time I got there. I went in, test drove it for a good drive and completed paperwork with Steve in financing. I drove it home in maybe an hour and a half. Any questions I had Clarence answered and gave me his info if I have more questions. Love it!!! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alyssa, Thank you for choosing AutoMax to get your new car from. We are happy to hear that Clarence made the process quick and easy!

Great Service and Great Car

I couldn't be more amazed at how this dealership treated me. I traveled over an hour away just to get one of their vehicles and dealt with Clarence. I went to AutoMax ready for battle, but instead received some of the best customer service I have had in a long time. I would also like to thank Joe for making the finance portion smooth and painless. I will be back soon to buy another car from you guys for my wife. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joshua, Thank you for giving us a chance to earn your business. We are happy to hear that you had a wonderful experience. Enjoy your new car!

Had a great time buying my Dodge Challenger

The whole experience at Automax was awesome. Cash and Ryan were really great, very informative and patient and knowledgeable throughout the whole process which seemed really easy. I will definitely buy my next car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing AutoMax. We will be here to help with your next car buying experience! Enjoy that new Challenger!

Ram all the way!

Looked around for about 4 months for a truck. Ended up at Auto Max in Ocala. It was a good experience with Ryan Frazier and Kris Smith. Very friendly staff and a very clean facility. They made my truck buying a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry, Thank you for giving us an opportunity to earn your business. We are pleased to hear Ryan and Kris did a great job in making your experience pleasant! Enjoy your new truck!

I love my car

The people here are great. I knew what I wanted. Drove it and loved it. The price was great too! Mike McKinney and Ryan Frazier are a great team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kim, Thank you for leaving a review! Enjoy your new car!

Thanks

Great customer service! Dan Gallagher friendly , help me to find what I really like. I'm satisfied thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review! Enjoy your new car!

SANDY

AWESOME EXPERIENCE AND VERY PLEASED...... SALES REP KRIS SMITH IS A VERY PLEASING PERSON TO HAVE DEALT WITH AND WISH HIM THE BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandy, Thank you for leaving us a review about Kris and your experience with us! Enjoy your new car!

great experience

i found buying a car at automax to be a pleasant experience. i normaly dread going car shopping i feel taken advantage of or a sense of dishonesty about some places but automax is so different relaxed and friendly i received above board service from our salesman Dan Gallagher and finance persons frank and cecil i would recommend car max to friends and family and feel no worry about them having a pleasant experience also they just treat people right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a review. We are happy to hear that your experience was great! Enjoy your new car!

Excellent customer service!

Mark worked his butt off helping us get exactly what we were looking for. We had no credit history, no cosigner, and less than a 25% down payment, but he worked hard to get us approved for the van we wanted. I will definitely recommend him to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Heather, Thank you for choosing AutoMax and telling us how your experience with Mark was!

Housewife

Absolutely wonderful people to work with and made the buying process very smooth. Thank you so much Linny for your kindness and closing the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rhonda, Thank you for taking the time to leave us a review about Linny and your experience here with us! Enjoy your new car!