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Automax of Ocala

(4,496 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Need a new car?

Just bought my 2nd vehicle from automax. First one kris smith helped us get my wife a almost new 2015 car. And just a week ago ryan Frazier helped me get a almost new 2016 truck. Thank yall so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adam Thank you for leaving a review about your experience with Kris. Always nice to hear when people come back!

Awesome Trip

Great customer service! Got into the vehicle that I wanted with no pressure into trying to purchase a different one! Awesome experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving a review! Enjoy your new car!

No pressure No hassel

They have a large selection of quality used vehicles and a pretty fast turnover so new options keep coming in. The sales guys I dealt with were Mark and Lenny. Solid guys that didn't harass or pressure me and were willing to keep working with me till I found the truck I wanted. One unexpected positive side was when I went to sign for my vehicle, the finance guy gave me my options for GAP, warranties and other options but didn't irritate me by pressing me to take any of them. I rated the buying process a little lower only because the sales managers were a little rude to their sales staff. I saw one of the managers yell at a sales person and I was only 10 ft away. Whether he deserved it or not be professional and take it to the office.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest place to buy a car!

Automax of ocala is great. The sales man Ryan Frazier was very nice,didn't rush me or haggle me into buying anything I wasn't ready for.He let me test drive any car I wanted as many times as I wanted . He wasn't pushy or annoyed. I felt very comfortable with him. He helped me every step of the way from start to finish. Cecil Ubide was the best!! He haggled and fought to get me in my first dream car and made it happen to what I could afford. There was no pressure like at dealer ships where the sharks circle around waiting for a suckered. I am very pleased and I would recommend buying a car from automax in ocala! Danielle C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleasant experience

Thank you Ernesto for such a pleasant and easy process! This was my first experience buying a car from auto max and i have to say it was great! Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I wanted to say that automax of Ocala is the first dealership I have been to and Dan Gallagher made it simple to get me in a ride that I love. I tried out multiple cars and was able to get my questions answered until I was confident in what I wanted. I am more than happy with my purchase and would highly recommend Dan Gallagher to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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new pickup

It was a great experience. the sale person was knowledgeable and helpful without any pressure to buy or sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Unbeatable Prices

Ryan Frazier and Ashley Muphy helped me chose the right vehicle for my needs at an unreal price. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Salesmanship

We could not be happier with Clarence Smith who redefined "used car salesman." From the onset his professionalism in searching, financing, and closing made us feel more than just a client. A very enjoyable experience. Will look no further with next purchase. Kudo's to Clarence and Automax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Michael fernland

Michael fernland was extremely helpful with any questions we had. I recommend him to anyone that needs a new car! By far the best car buying experience. Frank brady in finance was also extremely helpful. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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