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Automax of Ocala

(4,494 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great service

I am so happy with my new car!! Mark is such a nice guy and was so helpful in helping me find what I was looking for! I would highly recommend this dealership! Great buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go See Jim Heflin at Auto Max, Ocala

I was in need of a new car following a car accident i was involved in. When I walked onto the lot I was immediately greeted by Jim Heflin who introduced himself with a friendly smile. Jim was very professional and was knowledgeable on any question that I asked. Jim helped me work within my budget to help me drive off the lot in a brand new 2016 Hyundai Elantra. Jim had great customer service skills and made car shopping a pleasant experience. I would highly recommend going to see Jim Heflin at Auto Max in Ocala if you in need of a new car. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Friendly and Clean.

We went to Auto Max of Ocala. We had great service and an awesome Sales Guy hi name was Mark Travis. He was amazing he asked us what we wanted we told him and he took us right to it. He knew our budget and made it happen. He took the time to talk to us and make us feel comfortable. I am very happy with our service here and would definitely recommend these guys to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever!!

This was the best car buying experience we have ever had. Our salesman, Kris Smith, was laid back and let the car sale it self. He is very knowledgeable and very respectful. He made sure the car we chose was perfect for our needs. We recommend auto max and Kris to all of our friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Mazda 6

My salesman, Cash Stodghill, was straight forward and reasonable to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A+ Customer Service

I purchased a 2015 Toyota Camry from Automax on 4/25/16. My husband and I worked with Clarence, Rich, and Frank. They were incredible and I truly could not believe the excellent customer service that was provided by everyone. I questioned them throughout the process repeatedly waiting for an answer to change or some other random problem. I felt at ease throughout the entire process and they were awesome. I can't imagine purchasing any future vehicle from another dealership. Thanks to all the staff at Automax for all your hard work and patience. You guys rock!!! L. Kinsler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3 Time customer

Bought 3 cars from them. That says it all. You won't beat their price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Service by Ashley Murphy!!

I have been searching for a new truck. Having previously purchased from Auto Max I returned there and I was not disappointed. My wife and I were greeting by Ashley Murphy , we told her what we were interested in and just wanted to look. She directed us to were we might find what we were looking for and said if we had questions she was just a wave away. She is very knowledgeable of the features of each truck we looked at. She was very friendly and easy to work with. the entire process was very efficient and we are very pleased. She even helped us clean out my trade in and transfer my stuff to the new truck. Thank you Ashley Murphy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kris Smith and AutoMax

Kris Smith did an amazing job helping us with purchasing a new car even with my bad credit. He showed me that he was there to help me, not just trying to make a sale. I would highly recommend AutoMax to anyone that needs a new vehicle. Trust me, if they can do it they will, and you won't leave feeling ripped off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

My husband and I just bought a Ford Truck from the Automax Ocala. We had an outstanding experience working with Ryan and Daniel. I have been to places where the salesman were very pushy, however these two made the experience stress free and comfortable. They took the time to make sure we had all of the information we needed to make the best decision for our family. We plan on buying another car in the future and I know that if these two are still working at this location we will definitely be going to them. A special thank you to them for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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