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Automax of Ocala

(4,494 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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BEST CAR/TRUCK BUYING EXPERIENCE EVER!!

Jim Heflin returned our call promptly, answered all of our questions, held the truck for the 45 minutes it took us to get to him as he said he would even though there were (2) customers wanting to look at it. Knew all about the vehile, quoted us a great price and we were I and out with our new vehicle in record time. Would highly recommend this dealership and Jim Heflin. Super friendly and know their stuff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WASN'T ACTUALLY LOOKING TO BUY A CAR THAT DAY, BUT

JUST WAS WINDOW SHOPPING, WE ARE FROM NEW YORK AND WE FOUND A CAR WE BOTH LIKED. RYAN AND ERNESTO WERE BOTH GREAT TO DEAL WITH.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Buying Experience with Joel Tomlinson

Joel Tomlison was referred to me from a friend and made purchasing a car a great and fun experience. He is willing to go above and beyond to make sure your satisfied without pushing his objectives on you. I have never had a more positive car buying experience. I would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Definitely going back to trade cars.

Looked for a comparable vehicle in size to our Hummer. Found a 14 Tahoe in great condition and low mileage last year. Have a 2 door Jeep Wrangler, and now want the 4 door. Looking for Auto Max to make it happen. Great staff, service, and we walked away in less than 2 hours with our new Tahoe. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service! Joel T. was great!!!

This was our first time shopping with Automax and Joel was super friendly, knowledgeable, and made us not feel pressured! :) We had a great experience and definitely recommend Joel at Automax of Ocala!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good Experiance

Matt our Salesman was very polite and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Service

Mark Travis gets 5 stars from me for the best car buying experience I have ever had. It couldn't have been easier- my Honda CRV is exactly what I wanted, fair price and in excellent condition. No haggling and the signing process was easy and efficient with no pressure to purchase add ons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent service

I was looking for a fair deal on a nice family car. AutoMax made it happen. AutoMax's salesman Mark Travis was very patient and helpful. There was no pressure to buy and he was able to get me a sweet deal with a low APR. I looked at multiple cars and found all were very well priced...much lower than the big dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding job!

Mr Santiago was very helpful. He did a great job to make sure I got the car I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service!

Great Service from Dan. He stayed late and did not make us feel rushed. He didn't pressure is and took notes on vehicles I liked and the pros and cons. We had an easy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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