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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Black Friday at Automax with James Cohen

We went to Automax after hearing ads on the radio. We knew that we wanted a truck, but were unsure of the make or model. Our salesman, James Cohen, was very knowledgeable about each truck we looked at and pointed out details and features. This was our best experience buying a vehicle as there was no hassle or pressure. We will return again when the need arises. We will also recommend James and Automax to our friends. THANKS FOR THE AT DEAL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience

I was looking for a used car and stopped by this dealership. The sale rep that helped me Mr. Dan Gallagher was very helpful. He made sure that I got the car that I wanted without pressuring me for the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review on James Cohen

I am a two time customer. Bought my SantaFe Hyundai 2 1/2 years ago. James Cohen was absolutely amazing. He knew a lot about all the vehicles I test drove. I was impressed with that. And just recently my son bought an Elantra. Both of us are very happy with the relationship between James and us. I recommend him to anyone who asks me where I got my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would recomend Auto Max

I would definitely recommend purchasing a vehicle from Auto Max Our salesman Steve Wallace was awesome he took the time to show us several vehicles till we found the one that we wanted.Our whole experience there was great..thank you Auto Max

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I Would recommend AutoMax

I would definitely recommend purchasing a vehicle from Auto Max Our salesman Steve Wallace was awesome he took the time to show us several vehicles till we found the one that we wanted.Our whole experience there was great..thank you Auto Max

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dan is the man!

I have gone to Dan for both of my vehicles. This time we also worked with Ryan and he was very professional and knowledgeable as well. They are absolutely amazing and not pushy at all. They really look out for your best interest. All of their cars are very nice and clean. I also worked with their finance department and they are also great. They are not like other places that shoot your application to 100 different banks just to get an approval they really take their time and work with you. I will never go anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LOVE THEM!

I have gone to Dan for both of my vehicles. This time we also worked with Ryan and he was very professional and knowledgeable as well. They are absolutely amazing and not pushy at all. They really look out for your best interest. All of their cars are very nice and clean. I also worked with their finance department and they are also great. They are not like other places that shoot your application to 100 different banks just to get an approval they really take their time and work with you. I will never go anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience of a Purchase.

Our Salesperson was Tammy and she was absolutely wonderful... This is the second vehicle we have purchased from Auto Max and Highly recommend your facility and people to all our friends and others we meet. James a salesman there also had sold us our previous car and was wonderful and helpful too. Tammy was very professional and did all she could to help make our experience a pleasant and enjoyable buying experience. Scott the Sales Manager helped us to get our ducks in a row so to speak and we brought home the car of our dreams. We will always come back to Auto Max for our car needs and will tell all who will listen about your dealership. Tammy Thank you for being there You are a superb sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Part 2

My husband and I arrived at Auto Max of Ocala on a Friday evening. We spotted a truck we saw on line and traveled on down to the Ocala showroom. We were greeted by Mr. Santigo. He gave us a walk through of this truck. After a test drive, we were convinced we wanted this truck. After begining the paper work, my husband got called out to work, he had to leave right away. Informing them we were unable to finish our deal that night, they put our paper work to the side. I called them and told them we would be back first thing Saturday morning, "We want that truck!" This is our part 2- Mr. Santigo greeted us with a hand shake 1st thing and new truck ready to go. We finish the paper work and we were out of there in no time. We return to Auto Max because of their friendly, fast, service. No pushy salespeople. The fiance departmen,t Mr. David was very thorough and walked us through the paper work in a speedy manner. Looking forward to the next purchase, that would make vehicle number 4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Bought a 2015 Ram. Very friendly salesman. Ernesto was very helpful and patient. No pressure sales. Definitely recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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