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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great Experience

Thank you Sales Rep. James Cohen for a wonderful car buying experience. It was nice to have a salesmen who had knowledge about the products being sold. James made the process stress free and I couldn't be more happy. Thanks again James and I will be recommending friends to Car Max.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealership

I went to Auto max of Ocala, FL to meet up with Ryan Frazier and he was a great salesman was very professional and polite he was very knowledgeable. I originally went there to test drive a jeep wrangler and then noticed a Hyundai Genesis Coupe and was drawn to that I got to test Drive them both. Afterwards I had an apt to go test drive another car and Ryan wasn't pushy about anything he was just really nice. Later that night I ended up calling Ryan back to get a price on the Genesis and he talked to a manager who was very helpful and gave me a good price. I drove back there ready to sign paper work so it wouldn't get sold on me, But they closed in 15 min. So the plan was to come back the next day, but Ryan wouldn't be there so he introduced me to Joel Tomlinson and said he would take care of me. Which he did and I was able to drive my new car home that same day. I've never been happier and more pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Mark Travis, our salesman and the entire staff at Ocala Auto Max were great to work with in our truck buying process. We were able to get the truck we wanted at a fair price with no pressure or hassles. Brooke at the front desk was kind and courteous doing things exactly as she promised with return phone calls. We would recommend this company to anyone looking for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 EQUNOX LT

AFTER A LONG SEARCHING FOR THE BEST DEAL FOR A 2015 EQUINOX, WE STAY WITH AUTO MAX OCALA, MR. ERNSTO DABOUB (SALESMAN) DO THE BEST FOR US TO MAKE A GREAT DEAL. THANKS..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 F150

Just purchased a 2015 F150 from Dan and it was the easiest car buying experience I have ever had. I got an excellent deal on it and Dan was very knowledgeable and most importantly, not pushy at all. From now on thats where I will be going to purchase my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service.

My boyfriend and I stopped by Automax of Ocala on a whim last night after his old car had decided it was done for. We went to look at some cars at around 6:30pm and drove off the lot in a new car by 8. Our salesman, Joel Tomlinson, was wonderful. He was personable without being pushy, worked with our budget, and did everything he could to ensure that a deal could be made. It was the easiest and most pleasant experience I've ever had a car dealership. I never expected us to drive off the lot with a car in less than two hours, but I'm very glad that we did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT!

My husband and I had a great experience at automax! Got a great deal and they even kept my husbands motorcycle in storage for him for 2 days until he could come pick it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Satisfied Customer

It's been a long time since I bought a used car, but I was thoroughly impressed with my salesman Steve Wallace. He was knowledgeable and patient as I test drove several cars until I found the one that I wanted and was within my budget. I highly recommend going to AutoMax and talking to Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superior Customer Service

When my husband and I went in to AutoMax on Saturday afternoon we were not really expecting to purchase a new vehicle. I knew I liked the Mini Countryman, but I had never driven one before. I saw they had a 2015 Mini at AutoMax, so I figured I would stop and check it out. We were met in the lot by Dan Gallagher, he was super nice introduced himself and said if we had any questions he would be happy to help. We told him that we are actually wanting to look at the Mini and he was happy to show us where it was and answered all our questions. We decided to try and make the deal work. We met with Frank in the finance department, he was super nice and hilarious!! Best time we ever had buying a car. Daniel, went above and beyond as well trying to get a better interest rate. I would definitely purchase another vehicle from AutoMax. Thanks for great work and I love my new Mini.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be sure to ask for Cecil or Steve!

I asked my tire service person, Justin, who he recommends I go to for buying a different vehicle. He told me to ask for Cecil ... Cecil gave me straight answers and provided me with 2 choices to meet my requirements of budget, etc. He called in Steve to help complete the buying process and I was out of there in record time! I highly recommend Automax of Ocala ... I am very satisfied and I will be telling all my friends in the Villages just how easy they made the stress-filled exercise of buying a car! Go to Automax in Ocala! If they can't meet your need, no one can!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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