Reviews
Comfortable Buying Experience
Thank you for making buying experience for my new 2013 Hyundai Elantra so easy. Found the vehicle I wanted, got very fair trade in value for old vehicle and drove away happy! Thank you Tony & Rob for your help. When it came time to finalize Rob made quick work of a mountain of papers. Everything was explained in detail and was able to answer questions. Thanks again.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Herbie Rides Again!
Needed to buy a car as my 2001 was starting to have transmission problems...took a chance and drove around the lot before parking. Found a few cars that were interesting. Came under the care of Chris Drewry. This is only the second time in my life I have bought an almost new car. He was a delight to work with and took the time to make sure the car and I were a good fit. Left with a 2013 VW Beetle. ( Almost ordered the decals to make it into Herbie!) He was gracious and accomidating and a pleasure to work with. Will recommend Automax to my friends.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales Man, Great Experience!
My Husband and I were looking to buy me a new car, and we pulled into AutoMax where we were greeted by Mr. Mark Travis, he is a very down to earth man! He wants to help you find what you want and what you will Love and not just trying to get you in something to make money off of you!! We absolutely loved him and recommend you asking for him if you are looking for an honest sales man! I am now in a 2013 Ford Taurus and I LOVE IT! THANK YOU MR. MARK!! -The Gregorys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my car!
I bought an Optima from Linny! He didn't pressure me and made me feel comfortable. Since it was my first car, I really appreciated that. Thank you Linny and thank you Auto Max!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Rob
Thank you Rob for all your help. Your expertise in the Cadillac ATS was valuable. Rob was friendly and wasn't pushy like some car salesmen can be. He was especially attentive to our concerns. This is a place you would want to visit for your next vehicle. I will keep it in mind myself. Once again Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice place
My car was falling apart and I needed a new one pretty quick, I talked with Tammy at Automax Ocala and told her my situation, also what down payment and monthly payments I could afford, we set a time for me to visit the dealership. When I arrived I found that she had already picked out 5 cars for me to look at that fit within my financial situation. I looked at and drove each vehicle, discussing the xxxxxxand con's of each one with her. Afterwards she told me "pick the one you want", I chose a very nice Volkswagon Jetta and with a minimum of paperwork/financial paper fuss I found myself driving my Jetta home! It was incredible, no haggling over the sticker, no bait & switch, no wondering if they were cheating me. EVERYTHING was on the up and up and straight forward. In all my car buying years I have never dealt with a salesperson like Tammy who actually cared about my situation and needs. She worked within my financial requirements and was very honest with me. I honestly say, if you are looking for a vehicle, contact Automax and Tammy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Tammy you were awesome
I want to thank you for doing an excellent job placing me in a dependable vehicle and trying your best with the finance department to set my payments as low as possible.Myron Webb also compliments you on your help and wants to thank you for your services .You are an asset to Auto Max and we hope they appreciate you as much as we did. Thank you:James Webb/Myron Webb
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
,greart experience at automaxl
I wasn't ready to buy a car and was up front about that. I had already been to three other dealers and as soon as i disclosed that I was dropped. Mark at Automax took his time showed me several cars and even allowed me to test drive a couple. When I am ready I will buy from Mark.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Had a great experience with this dealership, especially due to Tammy; she is awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Buying Experience!
We were looking for a truck so we were browsing the trucks. The sales staff were informative, congenial and cooperative among themselves which added up to, first and foremost, please the customer. Oh yeah, they want to sell you something but they do it by answering your questions and provide other information that paints their products in a very positive light. Taking our test drive, Mark Travis provided insights on each product that left the deciding to us. He gave us space to discuss and come to our parameters. He took care of the few issues that needed to be corrected. He was willing to go above and beyond for us (as much as he was allowed). Once we decided to purchase, the closure task was handed to Scott who made the process quite painless. Follow up was complete as promised and we are very pleased with our truck and with our first experience with Automax of Ocala.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase