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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Both Hallie Smith and Automax were outstanding.

Both Hallie Smith and Automax were outstanding. The process was quick and easy. 2 hours from decision to driving home. Hallie was attentive, knowledgeable and patient. Both will be my go to contacts going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Matthew. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

Very friendly staff.

Very friendly staff. There is no pressure only information provided on the questions asked. AutoMax makes it enjoyable to buy a vehicle. This is my seventh vehicle bought from them and won’t be my last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on your recent visit to AutoMax Ocala. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! The Sales Team at AutoMax Ocala

Ask for David.

Ask for David. Always attentive and knowledgeable. I have purchased 2 vehicles from him 2 completely separate times and both experiences were smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Courtney, Thank you for choosing AutoMax Ocala, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

Ernesto, salesman is excellent.

Ernesto, salesman is excellent. He knows how to treat his customers and very knowledgeable about the cars he's selling. Good man. Rest of management and accounting team was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

John, Thanks for sharing your thoughts about your experience with AutoMax Ocala. Ernesto and our team appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Good customer service and everyone was helpful.

Good customer service and everyone was helpful. Didn’t like that I get in my brand new car and it’s due for an oil change and not a full tank of gas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Taylor, and hope to see you again soon! The Sales Team at AutoMax Ocala

It was a stress free environment for a first time buyer.

It was a stress free environment for a first time buyer. They answered every question i asked with no hesitation and judgement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Ryan, and don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

Automax was so wonderful worked hard for me Scott I would

Automax was so wonderful worked hard for me Scott I would recommend anyone who needs a car go to automax first you won't be disappointed. Thank you automax for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Scott could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

It was my first time buying from a dealership and Charles

It was my first time buying from a dealership and Charles made it a really smooth and fun transaction. I love my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

A large dealership with the small dealership feel.

A large dealership with the small dealership feel. They did everything they could to get financing approved

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

Had an absolutely amazing expierence at automax today!

Had an absolutely amazing expierence at automax today! Charlie Wilkins mad the expierence that much better! Very personable, and friendly. Didn't push any sales on us at all which was extremely relaxing. Hastle free, absolutely zero hoops. Got in and out of there in a snap! Would highly reccomend anyone to purchase their next vehicle with him 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala