Reviews
Nice quick and respectful people they handle a business
Nice quick and respectful people they handle a business well and make sure we was very comfortable thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Samuel, Thanks for your feedback on your recent visit to AutoMax Ocala. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Sales Team at AutoMax Ocala
I traded in my 2020 1/2 ton for a 2015 1 ton that was a
I traded in my 2020 1/2 ton for a 2015 1 ton that was a little rough around the edges and the manager, Cash ,gave me a great out the door price! My sales rep JC was really nice and 100% up front about any issues. He also sent me detailed photos I had asked for without trying to hide or downplay anything. We had to stay a little late due to a line in front of us at the finance dept, but Dan was great and took care of the paperwork quickly once we were in there, without any type of upsell pressure. JC and Dan were off the day we picked up the truck so we worked with David (sales) and Annette (finance) to finish things up. Overall, it was a very smooth transaction and I would recommend Automax Ocala to anyone looking for a used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Ryan, Thank you for choosing AutoMax Ocala, your feedback and rating mean a lot to us. We're glad JC, Dan, and David were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala
All around great service!
All around great service!!! I told my sales representative wanted in a vehicle & Haley did an amazing job helping find a vehicle that fit me & my families wants & needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala
Horrible service.
Horrible service. They tried charging me additional fees and were very rude and disrespectful. I would not shop here again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at AutoMax Ocala
I worked with Ben Jackson and he along with the rest of
I worked with Ben Jackson and he along with the rest of the dealership made the process a pleasure. I am 71 years old and like most people could tell a few stories about car dealers, and not good ones! So I am happy to give some good credit where credit is due. Not only was the vehicle as advertised, they did exactly what they said they would do. Thanks! (I had a great drive home in my new-to-me Miata)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. Congratulations on your new Miata! We truly appreciate your business. The Sales Team at AutoMax Ocala
I had a great experience the staff was friendly Also my
I had a great experience the staff was friendly Also my cell representative was very nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
Our salesman Frank was great, helped us through the whole
Our salesman Frank was great, helped us through the whole process. Found the truck online and went to see it, drove it home the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review, Jodi! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala
Nah, go somewhere else if you wanted to be heard..
Racist ignorant bunch, why can’t we look at cars before we buy? Unprofessional to say the least, don’t buy here there are plenty of other options…
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
I walked in and had a wonderful experience.
I walked in and had a wonderful experience. Hailey was great! Super nice, incredibly helpful and got me in my dream car! Everyone was just wonderful and curteous! So glad I went there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala
It would have been nice to know how their mention of
It would have been nice to know how their mention of recalls due on the vehicle were not on the their script.. when I asked what they were I was told to go to a Kia dealership they would tell me. I like the car I don’t like being taken advantage of and find out one of the recalls may mean a full motor replacement. I will never buy anything else from them and will spread the news to every network I can. Thanks for taking advantage of someone who had complete faith in your dealership! T. Pattie
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at AutoMax Ocala